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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5840 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 5,840 reviews
  • Rated 5 out of 5 stars

    handheld love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the game play is smooth and amazing Try the beta version for online play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially the PSP wasn't working well on my home wifi, but after upgrading to a mesh system and connecting the PS5 directly to a router it works very well. I've been out of state and played it without issue so definitely worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really under appreciated product if you ask me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clutch and all the new updates for it have made it better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation lite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this product before, it was a fun product to have. The Wi-Fi can always be a tricky situation, it is fun to have when you have great service and just want to play your PS games. I do wish I could have better access to my downloaded games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play while laying down is nice! And the big screen is nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable and with multiple updates makes it more fun to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal. As long as you have decent internet connected to your PS5 and decent wifi wherever the portal is connected it works very well. I play 30 miles from home regularly with minimal lag even online gaming works with very little to no lag. And now that you don't even need a ps5 just a premium plus subscription makes this device all the better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing hardware my home Internet just sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the controls and the design overall of the device, however, my Internet is not reliable enough to consistently hold a signal with my PS five. I found that streaming games over the cloud was actually better than remote play. However, remote play was the primary reason I bought it. For some reason, the remote play app on my Lenovo Legion go S actually performance is way more consistently than this device did. I’m not sure why it could just come down to the Wi-Fi chip being more current. Still I would recommend this device if you have a really solid mesh network in your home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dad Station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched high and low for the portal for my husband. He LOVES it. He refers to it as the “dad station.” It is a bit large but he doesn’t mind. He enjoys being able to play his PS5 in any room as opposed to the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising how much I like this device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant in getting this device since you can basically do the same thing with any mobile device - but there’s something about having a dedicated unit with familiar dual sense controls/feedback that makes it worth while. I’ve been using my iPad pro paired with a dual sense for remote play and this portal is much better. I’m clearing a lot of my backlog with this thing. Games look awesome, haptic feedbak is just like the dualsense. I would love it if it was more than just a ‘remote play’ device or if you could pair any set of earbuds, but those small complaints aside, this thing rocks. There’s finally enough availability so if you’re on the fence (like I was) so go get yours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I very recommend, is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Military son loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased for my son who is at tech school at Sheppard AFB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so clear and it’s easy and convenient to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product especially after the update 100% worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the joy sticks were swappable. Screen looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect since I don’t have to be in the same room my ps5 is at and Its best for me when I play story mode games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great! Image and play is really good as well. Just need decent internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product room for improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal offers a convenient way to stream PS5 games, but it has room for improvement. Adding Bluetooth support for third-party headsets would greatly enhance audio flexibility. Local game streaming without relying solely on Wi-Fi would improve portability. Better battery life and support for cloud gaming services would also increase its overall value. Nice product but definetly areas that could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man’s best friend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great if you travel a lot, works with hotspot and with great connection to any internet you will connect to your PlayStation in no time !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device with some hiccups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only qualm with this device is it should work smoothly right out of the box without having to go through tons of tweaks. The initial impression while setting up this device was really bad. Couldn't get the timezone correctly even though connected to wifi+internet. Had to manually adjust the time and date to get through. Then there were some additional tweaks needed to actually get it connected to PS5. Then comes the lag part, for which needed to bit of googling to figure all the adjustments to get rid of lags and then finally you could get to the good part. Excellent ergonomics, beautiful screen. Gameplay is enjoyable. There is still a bit of lag particularly when you need swift and precise movements. I am hoping that such things would be fixed in the future versions of the device updates. I would definitely recommend if you have PS5 and not able to get hold of the TV screen for whatever reasons.

    I would recommend this to a friend
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