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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5823 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,823 reviews
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work very smooth. Best PlayStation portable I ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner enjoyed it alot .. i bought it for his birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek smooth running solution for on the go play for all your PlayStation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is not the portable handheld we wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But if you’ve done your research you can come to understand the value it has and from its overall functionality. Unfortunately, this device is not for everyone. As for me i love it, and appreciate it, and have value in owning one. While i love traditional gaming on a console, I also love gaming on handhelds . This device gives me the best of both worlds. Ive had fun playing Ghost of Tsushima, Kingdom Hearts FM, God of War 3; from in bed at night, my kitchen, and boldly enough from my bathroom. Its network dependant, and ive had a few issues due to their being excessive rain in my area but nothing that impedes me from playing and enjoying my games. The lag from my experience has been minimal and while i wont say its been near perfect. My experience has been highly positive. This has been a great investment for me. I’d encourage others to give it a chance. Just by doing your research and understanding it, you know if its truely for you or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8/10 Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable 9/10, once you move around 15-20 feet away item disconnects, Remote Play 8/10, Screen 10/10, Overall 9/10, glad on the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully console experience in the palm of you hands

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all Dads out there, the PlayStation Portal is a solid option for remote gaming. It connects seamlessly to the PS5, allowing you to play your favorite games away from the main TV when it is occupied by Bluey or Sesame Street. The screen is sharp, and the controls feel just like a DualSense controller. However, it’s limited by requiring a constant, strong internet connection, and it doesn’t support cloud gaming or local apps. Overall, it’s great for PS5 owners who want a fully console experience while their main TV is occupied or while laying in bed, but some limitations may not make it ideal for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than what the critics say

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a Portal on a whim ahead of a business trip and was pleasantly surprised by it. The best way to think of it is it's not as a stand alone console but rather a two-way streaming device of your PS5. It does take a little getting used to, especially if you're playing a live service game. But as long as you have at least an 15 Mbps connection you should be fine. One major downside is it can be tricky to connect. Connecting to a network that uses a captive portal/login page can be difficult as it doesn't have a built-in browser. Using a travel router or hotspot is probably the best way to go to avoid this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Portal! So much fun allowing me to game remotely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming tool. Definitely stepped it up since its release

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for some use cases

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great streaming device for anyone that is interested in playing their PlayStation 5 handheld. Although you can play movies on your PS5, they will not stream to this device. Also if you're wanting to play co-op without split screen, this isn't going to be the answer. You can play co-op with one person playing on the TV and one person playing remotely but both screens will still display as split screens. The portal will only stream games and will display exsactly as it would on your TV. Quality of the streaming will depend greatly on users Wi-Fi quality. Feels very similar to the DuelSense controller in hand, with slightly smaller more raised joysticks. The screen is beautiful and a great size for handheld gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use my husband and i loved it! We use it almost every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 portable is awesome and with the new features even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost a psp

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though its not a stand alone system this is the product we needed. I love this thing. I can be hundreds of miles from home but as long as i have a decent connection to wifi i can hop ont my PS5 with remote play but what truly made this a five star product was the addition of cloud gaming and so far sony and the Playstation brand have done it well. Until we get a new PSP this will have to do and its not a compromise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best used at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great around the house, but I've tried traveling with it and the wifi couldn't keep up. Wouldn't recommend unless you're gonna play games at home in a different location from your setup.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the addition to my PlayStation family. I keep my ps5 in the living room but with this device I can play the game from the comfort of my bed without fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent! Very nice and convenient. There are no connectivy issues. Great for travelling. Great bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is so crisp and sharp with the gameplay I use the game whenever I travel and it comes so clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my grandson’s Christmas gift. I have not open yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good I like it I enjoying playing in this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated eith usefulness you can now stream games easier

    I would recommend this to a friend
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