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Customer reviews

Rating 4.5 out of 5 stars with 5811 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 5,811 reviews
  • Rated 3 out of 5 stars

    The truth about use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great ADDITION to the PS5. Item is not Bluetooth capable, can only use PS product (headset) with device. Someone else cannot play your Ps5 while this device is in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is not necessary now, limited choice though

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the ststem update on 11/19/2024, you can play stream from the cloud server without connecting to PS5 if you are a PlayStation Plus Premium member. The choice is limited, and they say that this is still a beta test, but it works! The save data are stored in the cloud and synchronized to PS5, so you can play seamlessly with both consoles. I am on a vacation away from home, but I can play at the hotel without flustrations. Hope this would be the official function and the choice of games will be increased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Promising Concept, but Connectivity Issues Held It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing so many positive reviews and knowing how flawlessly my PS5s run, I thought the PlayStation Portal would be a no-brainer. My consoles are hardwired, so I expected a smooth experience—but unfortunately, I ran into significant lag that made even single-player offline games nearly unplayable. To be fair, this may be a result of my internet service provider, but I tested alternative remote play solutions (like apps on my computer), and those worked without issue. Further I pay for higher speeds and I do not have this issue to other devices. When the Portal did work, I really enjoyed the experience—it has a lot of potential. Ultimately, though, the inconsistent performance was too frustrating, and I ended up returning it. I genuinely hope future updates or hardware iterations resolve these issues, because the concept is great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hardware and experience, want more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great produce. The screen is awesome, the controls feel natural and just like the regular PS5 controller. I have had no connection issues and it stays connected to the PS5 well. The only reason I didn't give this 5 stars is that it seems like it could easily have more functionality to work without connecting to a console or the PlayStation Plus library (apps, media, etc).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to have for single player games

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing while the main TV is being used or when hanging out with the family while doing our own thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect handheld on the go! A small ps5 in the palm of your hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Psportal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth if you have good internet connection if not will run kinda weird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for play when you are far and want to get fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When your girl is happy…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it. Bought for my girlfriend. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but left me wanting more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but left me wanting more. Features that would make it perfect: Bluetooth, if it had its own games (I would pay extra for this feature), the ablitiy to watch movies/youtube, maybe standalone apps can be added in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for PS5 owners that travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I can go anywhere and still be able to access my games without taking my PlayStation 5 with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Playstation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product..great investment would recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal is a great on-the-go option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation portal looks and feel better than using the backbone. It has a little weight to it but is high quality construction. It doesn't quite feel like a PlayStation controller but close. The screen and the graphics are very good, just like a miniature experience that one would get on the PS5. Because of this, I would recommend getting some screen protectors and a after market case to store and transport it. I haven't experienced any latency when playing. It really depends on your connectivity for online gaming. It's a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming device if you have a good connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to stream PS Plus games makes the portal a lot more useful. Quality is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love my PS Portable, only the ability to take my game anywhere in the house worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation is better than xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ive ever used. Truly worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on a handheld i have ever used!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected it would be. Defiantly free up the TV,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unplugged Gaming I didn't know I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my PS Portal for a little over two weeks, and all in all, it has exceeded my expectations. Playing at home, I’ve noticed very few signs that indicate I’m not playing my games natively on the portal. The picture on the display is crisp, the sound is pretty loud, and the build feels premium. The handheld experience is in a league of its own, in my opinion. The screen size, the familiar feel of the Dual Sense controller, and the haptic feedback almost feels like I'm playing on my PS5—minus the obvious screen size difference from a TV to an 8-inch screen. The PS Portal has given me the freedom to play anywhere in my house without the hassle of setting up remote play on my phone, laptop, and a controller. When my wife is watching her shows, the portal makes it easy and convenient to have the option to play. It’s a win-win for gamers like me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Wish the thumb-sticks were larger.

    I would recommend this to a friend
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