Customer Ratings & Reviews

I’ve been having my ps portal for over a year now and all I can say is that it’s worth every penny! Especially with its new update with cloud streaming. I’ve been able to recently play cloud streaming games(in its beta) while my wife plays on the ps5 with her account and haven’t had any kind of interference. Has been smooth out the box. Playing Remote play and now cloud streaming, no latency issues or lag or any disconnects. Definitely will continue using this awesome machine for years to come!

Good deal and fast shipping my son loves it he can use it anywhere

The Portal, in my opinion, is for a specific gamer. One that shares the TV with family but would like to game whenever they can. I enjoy gaming while family is watching TV, and I can go outside too. I have not taken it out of the home so I don't know how true remote gaming works on the Portal, but at home the connection is solid. I have not experienced any lag or drops in rate, it is well executed. For my specific need, need to play while TV is being used, this is perfect. I used to remote play on my laptop but that was cumbersome, now it's flawless and very enjoyable.

Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

For me I only prefer having it because of my ps5 otherwise from that and just have multiple ways to play games i don’t see otherwise why to buy it

Awesome portal gameingconsole. Sony has created a great protable gaming console that i can take anywhere.

Such a great product! Sony once again delivers! 1080 p sounds about right.

Graet accesory to have. It plays your PS 5 games with comfort, either in your house, outside and on the cloud. Great handheld to have.

It feels exactly like a DualSense controller split in half. The weight distribution and button feel are identical, making it incredibly comfortable for long sessions.

Amazing to use! Battery life is amazing and not hard to use at all

I am not a gamer so I was questioning if I should get PS5 but then decided to get portal for cloud gaming to get just a taste of PS games. I am loving it and don't think I will get PS itself. The form factor makes it more convenient and practical for me. The screen is large and punchy. I mostly play RPG games and did not face much issues on streaming.

Able to play my games anywhere. Would give 5 stars but difficulties with connecting it to my PS5 if I am not able to be home.

Love the PlayStation portable. Having this I can now play EA while being in bed lol.

The PS Portal is a unique device. Its only remote streaming, so internet connection plays a big factor in how well the device works. I can understand that this is not for everyone, but there is something here to build on. I highly recommend hardwiring a ethernet cable from your router to the PS5, so that connection is stable. I havent had any issues with lag or disconnection while playing the portal. I have played a few games (GoW Ragnarok, Destroy All Humans 2, Spider-Man 2, The Order 1886, Spongebob Cosmic Shake, Robocop Rogue City and WWE 2k23) on the Portal and each have played better than expected. If you are on the fence about getting the device, just make sure your PS5 is hardwired to the router and you should be good to go.

Very good when you are away from home and you want to have a good time playing.

I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

Good quality, and cloud gaming has a lot of games you can play

Works great as a ps5 remote play device. Screen is great and the controller is comfortable. The thumb stick are a bit smaller than the regular dual sense and the battery life is not great, but overall great product.

Honestly thought this was going to suck and i was going to return it after a day. Well I'm not ever returning it. If you have a good internet connection and ps pro it works amazing. Super impressed with this accessory to the PS

Purchased online for pick up, customer service ALWAYS great, transaction ran smooth. Surprised my boyfriend with this as a bday gift, he enjoys it ALOT! Especially during road trips and layovers. Thinking about purchasing one for myself. Just waiting for the update for GTA5 and hopefully more games will be added as well. Then my bf really gonna love it!