Customer Ratings & Reviews

Easy set up. Easy to connect to your account! Best purchase ever!

Love this! Highly recommended for the real gamers!

This is a great product for a gaming family. I have the PS5 in the living room and my kids can’t always play when we are watching tv. Once I got this product it helped so much.

I returned the PlayStation Portal after just 24 hours. The product itself is excellent. The screen is gorgeous, and the ergonomics are fantastic. The fact that you can even stream games from your PS5 is great. However, the biggest letdown is the latency. I have a Wi-Fi 7 network and even with this, playing FPS games, such as Battlefield, is not possible due to the lag. If you want to play single-player games, the Portal is ideal; however, if COD and BF6 are your jam, sorry, but this will not work.

Beautiful screen. Uses bluetooth and wifi to set up. Router for Wi-Fi needs to be close by for best connection. If you have the premium plus. You can stream games to the controller with out using the actual PS5. This uses the old PS Now services for this. Its light weight and is gorgeous. Buttons are quite responsive.

My kids love it. They not only can be in home playing but also bring it to his cousins house and connect it to their wifi and be able to play.

Only work to play video games no media netflix spotify youtube. I know it was a lot of confusion with this product but I tried this product work fine. yesterday sony update the portal and it’s working 100% stability. ( when I first got my portal it was a lot of problem connecting to my ps5 even in the same network close to the wifi I reset my wifi test everything and still having a lot problem connectig to my ps5 now with the new update only take around 25 seconds to conect to my ps5 the time on the console turn on. I hope they no lauch another update and mess up the stability base on my first experience I will give the product 3.5 stars but because they adressed the issue with the stability I will give this product 5 stars becuase they fix they main issue.

I love this portable! I understand there are many options for portable gaming with PS5, but this one for me has been the best. The screen is a comfortable size for traveling, as well as gaming, and the controllers are very similar to ones with the home system. I did have to give it 4/5 due to the internet connection; My house has really strong connection, but even I have noticed choppy service here and there, which has affected my overall experience, Nevertheless, I think it’s a great portable system ad I can’t wait to see what Sony does to make it progress.

Let’s talk about what this thing ISNT to clear confusion. It’s not a standalone game player, and it’s not even the type of device you take with you to play on the train, plane, or even on crappy hotel WiFi. If you want to buy for those reasons, you’ll be disappointed. IF you’re a parent who doesn’t have the TV available in your home network, you want to play while laying in bed, or want to have quick sessions while holding a baby in one arm, then this is the device for you. With a strong local WiFi connection and a wired ps5, you’ll get excellent performance, true controller functionally, and a high fidelity screen. It’s worth it if you’re a member of a relatively slim target market.

Great product and allows me to extend my PS5 gameplay beyond the room with the console. Definitely needs a good WiFi connection or wired connection to the console. Highly recommend the product!

We loved it... and can take it anywhere with you. Boyfriend loves it

It’s ok, annoying that you have to have it wirelessly hooked up to a ps5 and it’s just a mirror image of whatever the ps5 is showing. Nice if you just don’t want to sit in front of your tv or use it in the car but you can’t use it if you forget to turn on your ps5 before you leave home and log into the linked account.

I fine but you need a good WiFi connection to play and it takes a while to connect and if you don’t have a strong connection the screen will freeze and then you have to reconnect it again

Best option for remote play on PS5, No question. Crisp 1080p screen, loud speakers, great performan if you have stable wifi connection. A bit heavy with odd weight distribution...but still lighter and more ergonomic than any alternative. Awkward USB-C location...power and volume buttons locations are tricky.

Amazing ,love the article and the guarantee Best Buy gives me for it

I think this is a pretty good device. Obviously, it’s not as free as a regular handheld device. But, if you want a handheld PC, then buy a handheld PC! What this device is meant for, it does really easy and conveniently. It’s a remote play device! Yes, you can use your phone, tablet, computer, Steam Deck, etc. They all work well enough. You can even connect a Dual Sense to those devices. This device just makes it easier and has everything you need built in. Biggest con is you need a decent wifi connection for the smoothest experience.

I wanted to like it, but just couldn't. I'm a Dad so the thought of this sounded awesome. However, I always felt like I was getting a way lesser experience playing a PS5 game on the Portal vs on my TV. The lag and latency was always terrible. So bad that when I was playing open world game, the background was so blurry I couldn't tell where I was going. Such as on Star Wars Outlaws. There was a significant delay between the controller and the actually gameplay as well. I wouldn't even bother trying to play COD or something similar. Ultimately, I ended up returning it within 14 days after a few attempts of playing a game. Just not the same experience. I live in town, have a 1gbps download speed with a mesh Wi-Fi system along with my PS5 connected via Ethernet to my router so I know it's not a connectivity issue. Also, I have a Switch OLED and the game literally played the same in handled as on the TV since it's not a "remote player" like the Portal. Maybe I had high expectations, but I would rather wait for a dedicated PlayStation handheld or just get a Switch 2 in my opinion.

It’s amazing, I have PlayStation plus so I get 200+ games to stream with out turning on my ps5,

The control are so soft and the joystick has a fast reaction ingames like fornite and call of duty and the quality of de graficks the look osom

I actually love this product. Now i know that its gotten a lot of heat for not being a stand alone device but being that i can play my game from anywhere as long as the wifi is great ill take it. I can say that the portal feels like im playing with one of my ps5 dual sense controllers wirh adaptive triggers and a super led screen in the middle. Honestly its like having a ps5 in the palm of your hand. Just remembered that if the wifi connection isnt strong then you might become frustrated with the lag or the reoccurrence of reconnecting.