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Customer reviews

Rating 4.5 out of 5 stars with 5833 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,833 reviews
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the new beta where you can play and stream games off wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update surprise)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After system update i can play more than 200 games without ps5) all what I need it's PlayStation Plus Premium. Long time battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 handled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome the picture is big good for traveling. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been needing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go gaming. Connection stays pretty steady as long as console is connected through LAN at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my portal. As a dad who still likes to game I can take this around the house with me or put a game on pause while I change a diaper. As a more serious gamer I can lay in bed with my wife while I rid the galaxy of bots and bugs. The portal delivers on the ergonomics you love about your ps5 controller while offering the versatility of a Nintendo switch.. my only gripe is that I needed an adapter to pair my Sony Bluetooth headphones to my Sony PlayStation portal..why not build that in? Oh so they can make an extra 200$ on headphones lol that’s alright I’ll deal with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. It’s worth buying! It worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Normal and Neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so much option to do with it I feel that for professional use it is not an alternative not much to say about the product. Im return to store the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what is it within the playstation ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good invention

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Can use it anywhere around the house:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device, nice for playing around the house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid device! I wasn’t sure how much I was going to use this but am pleasantly surprised. It works really well and I don’t even have the best of internet. My 2 biggest complaints would be the touchpad you have to tap twice to register as a touch (not sure if there’s a fix for this) and games that require you dragging on the touchpad you’re basically covering the screen while doing so. Second I had to get the new headset since this doesn’t use Bluetooth headsets… not a fan of that at all… but everything else is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most underrated handheld

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the PlayStation Portal. I feel it's very underrated. You can stream games without a PlayStation which is priceless. The screen size is great and so is the audio. It's a great device and I hope Sony continues to show support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a second screen not as great for travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well as long as you have very stable and consistent WiFi at both where your ps5 is and where you are trying to use the portal it works great. As a second screen around the house definitely works well. However when you try to use it as a travel platform to play away from home it decent perform as well. It often cannot hook up to hotel WiFi if they have a log in screen and has connection problems often in my experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does Exactly What It Is Supposed To Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to play even when I can’t be at my setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but falls short where it matters The display and ergonomics are solid, but the lack of HDR support is puzzling—especially since most TVs and PS5 setups run HDR by default. VRR isn’t needed here, but HDR should have been included. The bigger issue is connectivity. This device only supports Wi-Fi 5, which feels outdated. At minimum, it should’ve shipped with Wi-Fi 6E for smoother streaming. Since the Portal can only stream games (either through your PS5 or PS Plus), network performance is everything—and it simply doesn’t deliver. I ended up selling mine, as I get a much better experience streaming to my PC handheld. Third-party apps let you boost bitrate, and with Wi-Fi 6E the stream quality is noticeably sharper. For $200, this should be the best PS5 streaming device on the market. While the DualSense integration is nice, the shortcomings outweigh the benefits. I cannot recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item. Holds well in the hands. Love the 1080p 8" screen. This is perfect when my kids want to watch TV and I want to play the PlayStation. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the A.R, he plays it everyday. His movements make me laugh so I have fun also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The streaming works wonders. No lag. No hiccup..once in a while my PS5 disconnects from remote play, but over all its fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect the ps5 to ethernet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost rhought about returning this the first day cause lag was so bad and i thought with my wifi6 i was good. Once i swapped my ps5 over to ethernet from wifi the portal was a lot better. As a casual gamer dad i played my ps5 less often than i do now, maybe 2-4 hours a week. Just finding time to get the main tv to myself was always an issue. With the portal i find it a lot easier to just sneak in a game even if the tv is occupied by the kids. I get to still be present but can play my favorite games. I would totally recommend this for casual gamer parents with a few extra bucks to burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5 aka the Dadstation 5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming at home while the family uses the TV. The device is the perfect add on for the core ps5 gamer who has to share tv with the family or roommates. Big screen, full style controller with rumble and haptics, portable with good battery. The best experience is achieved by ensuring you have a great wifi router (don’t use the ones that come with your ISP, get a high quality router/mesh network) and your ps5 plugged in via Ethernet. This is will Ensure minimal lag across your home. It’s becoming my favorite way to play. Wife loves that I can play in the bedroom while she sleeps or watches tv. No negatives this far. Hope they make them in different colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love the look and feel. Good price for 200$

    I would recommend this to a friend
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