Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5845 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,845 reviews
  • Rated 5 out of 5 stars

    Good invention

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Can use it anywhere around the house:)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Normal and Neutral

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so much option to do with it I feel that for professional use it is not an alternative not much to say about the product. Im return to store the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a second screen not as great for travel.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well as long as you have very stable and consistent WiFi at both where your ps5 is and where you are trying to use the portal it works great. As a second screen around the house definitely works well. However when you try to use it as a travel platform to play away from home it decent perform as well. It often cannot hook up to hotel WiFi if they have a log in screen and has connection problems often in my experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most underrated handheld

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the PlayStation Portal. I feel it's very underrated. You can stream games without a PlayStation which is priceless. The screen size is great and so is the audio. It's a great device and I hope Sony continues to show support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item. Holds well in the hands. Love the 1080p 8" screen. This is perfect when my kids want to watch TV and I want to play the PlayStation. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does Exactly What It Is Supposed To Do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to play even when I can’t be at my setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but falls short where it matters The display and ergonomics are solid, but the lack of HDR support is puzzling—especially since most TVs and PS5 setups run HDR by default. VRR isn’t needed here, but HDR should have been included. The bigger issue is connectivity. This device only supports Wi-Fi 5, which feels outdated. At minimum, it should’ve shipped with Wi-Fi 6E for smoother streaming. Since the Portal can only stream games (either through your PS5 or PS Plus), network performance is everything—and it simply doesn’t deliver. I ended up selling mine, as I get a much better experience streaming to my PC handheld. Third-party apps let you boost bitrate, and with Wi-Fi 6E the stream quality is noticeably sharper. For $200, this should be the best PS5 streaming device on the market. While the DualSense integration is nice, the shortcomings outweigh the benefits. I cannot recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like a robot!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the A.R, he plays it everyday. His movements make me laugh so I have fun also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5 aka the Dadstation 5!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming at home while the family uses the TV. The device is the perfect add on for the core ps5 gamer who has to share tv with the family or roommates. Big screen, full style controller with rumble and haptics, portable with good battery. The best experience is achieved by ensuring you have a great wifi router (don’t use the ones that come with your ISP, get a high quality router/mesh network) and your ps5 plugged in via Ethernet. This is will Ensure minimal lag across your home. It’s becoming my favorite way to play. Wife loves that I can play in the bedroom while she sleeps or watches tv. No negatives this far. Hope they make them in different colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect the ps5 to ethernet.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost rhought about returning this the first day cause lag was so bad and i thought with my wifi6 i was good. Once i swapped my ps5 over to ethernet from wifi the portal was a lot better. As a casual gamer dad i played my ps5 less often than i do now, maybe 2-4 hours a week. Just finding time to get the main tv to myself was always an issue. With the portal i find it a lot easier to just sneak in a game even if the tv is occupied by the kids. I get to still be present but can play my favorite games. I would totally recommend this for casual gamer parents with a few extra bucks to burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The streaming works wonders. No lag. No hiccup..once in a while my PS5 disconnects from remote play, but over all its fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love the look and feel. Good price for 200$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little extension of my PS5!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly had been playing more cozy games laying in bed at night with my Nintendo Switch but I wanted to start playing my PS5 again. I picked this up and I’ve been so happy with it! It feels nice and looks nice and works well! I alternate my two handhelds nightly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal has been one of my most favorite and best purchases I’ve had in recent years. The quality of the portals mechanics and game play is magnificent and easy to enjoy. On top of it all, the PlayStation portal is only $200, cannot beat that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it! you will not regret it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the portal for about a month now. I haven't turned on the TV my PS5 is connected to since then. Yes its that good and immersive. I played the whole game of ghosts of tsushima, now cyberpunk and some overwatch. Everything feels native as if there was a cartridge system like the switch. And the screen is the absolute perfect size and its absolutely beautiful! I've not have any network issues like I do with ps remote play on third party devices. As a father this has been such a joy yo have and I can play games in yhte same room where family likes to spend time at. totally worth it and a fine extension to the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big it have all the pieces that come with it. It’s very controllable even though it’s huge Best game well hand hailed game. I’ve ever had.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    More than what i expected

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intergration of the cloud gaming aspect really made this a great product. I initially bought it just for remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros for me, cons for my family

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal, I can play video games while hanging out with my family instead of sitting in a completely separate room. The only downside is being shushed when I share the progress of my ncaa player winning championships and entering the draft portal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am truly enjoying it WORTH THE BUY IF

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about buying the portal but it turned out to be an amazing purchase. i gave it a 4 star score because though it is amazing playing games like call of duty is not that good. Playing Rpg games such as Diablo 4 (which i have been playing and loving)or final fantasy 7 something that is not heavy on competitive gaming it is definitely worth the purchase. if only PlayStation would use this same design for a new PlayStation standalone handheld console. i would buy it in a second

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Connects easy to the PlayStation.

    I would recommend this to a friend
Sponsored