Customer Ratings & Reviews

It’s exactly how it’s advertised for use. It streams your PS5 to the handheld as long as you have a strong internet connection. I did use my mobile hotspot without running into issues as well as using my own WiFi, but when I went over to a friend’s house I did run into some lag. It all just depends on your internet connection if you know you already don’t have a good internet connection you will bump into issues. I do take it every where I go. Runs single player games rather smoothly but for multiplayer games you will have a very small input delay. Once you get use to it, it really doesn’t bother.

It’s the only way I play my game now. I was a little skeptical because what people said online but I love this thing. I play my ps5 way more now that I have it. As long as you have a decent connection you don’t really have anything to worry about. The only downside I see from people that is legitimate is the lack of a web browser so if you’re traveling and need to connect to hotel WiFi or any public WiFi it probably isn’t gonna work. Other than that it’s definitely worth the $200 price tag.

PS Portal is great at what its supposed to do. First, you need to connect your PS5 to ethernet so you have a stable internet connection. If you don't have ethernet cable, you can get them for cheap. Once its connected, it works great. I usually like to lay in bed at night and play for a little bit on PS Portal. It works great for me, because I don't want to turn on the TV in living room and play that late. Its very comfortable and screen looks really nice. Im fine with plugging in the earphones. I don't need bluetooth. All in all, its a great product. Im sure Sony will make second generation even better.

This thing really works I was on a airplane with WiFi and works beautiful we recommend 1000%

This may not be for everyone but for me it’s perfect. This device is mainly if you want to play on bed or if you have someone wanting to use the tv and you want to play. It has great build quality and I haven’t had any technical problems. My only complaint is I tried playing away from home but no internet is strong enough but in my opinion whose really gonna leave there house with it

Works very well. Best buy is the best place for all my electronics needs. With my total tech i couldn't imagine going anynwhere else

Came as advertised. The item was in excellent condition with no issues.

So I was super skeptical about this product because I use remote play already with my phone or laptop. These past weeks before it was delivered I have been testing remote play extensively in my home and it does alright bit this seems to run much better for some reason. It is so nice to have dedicated device for this and the screen is beautiful and a perfect size. I have been putting in some good gaming sessions with it while hangong with tbe kid and wife and It runs so well that sometimes i forget i am on remote play. And i dont have the best internet. I have the tier right below the 1 gig plan. So i would recommend this to any dad gamer out there.

Easy to set up and use. No connection issues, which i was worried about. Its greta to be able to lay in bed and still game. Highly recommend.

This is literally too bad overall because I LOVED THIS THING. It really really really needs it's own connectivity (besides a hotspot or a travel router) for on the go gaming. Other than that, it was perfect. It's great if you are sitting in the same room as your PS5 or even perhaps in another room or even outside (depending on your setup). It just really needs it's own feed. If an ASUS steam deck and the portal had a baby, I'd buy it.

Overall, I think the portal gives a pretty good experience. It's great for people who want to game while the TV is occupied with something else, and want the full experience you get while playing directly on your PS5. The biggest surprise for me was that there's almost no lag. Even side by side with your TV, the difference is hardly noticeable. One of the biggest reasons I purchased was the ability to remote play on other wifi networks, and it definitely exceeded my expectations there. Again, there was almost no lag. Even playing 2k, where you have to time your shot well, I wasn't disrupted by lag at all despite my PS5 being over 100 miles away.

I love this thing. Great quality when using. WiFi can be frustrating at times.

I brought this for my brother as a surprised. He was surely surprised and loves it. I can’t get him to put it down.

The PlayStation Portal is a must have! I love this device. It makes it easy for me to play my PlayStation in bed while my wife watches something on the TV. One thing to note is that if you’re experiencing lag, make sure your PS5 is hardwired into your network. Once I did that all lag I experienced was gone. I was even experiencing lag standing next to my PS5 while getting 500+ Mbps wirelessly. Do I wish this device could play games independently of a PS5? Yes! But I knew what this device was and it does that task extremely well.

Great companion for the PS5 system and with the latest update enabling cloud gaming this device has turned into something with a lot more potential. If you own a PS5 don’t sleep on this portable system so you can enjoy all your games on the road or at home while you are sitting in the kitchen or rocking your little ones to sleep.

Love it! Able to play anywhere with a stable internet connection.

I have been waiting for Sony to make this product worth while and the new update did exactly that. With the ability to stream games straight from the PS PLUS service, this product has become well worth the purchase. It feels great in your hands and the screen is beautiful! Its the best mobile gaming device by far in my opinion.

Haven’t had this device long, but so far I have enjoyed the ease of connecting to my PS5 when I’m out and about. As long as the internet is accessible and able to provide the minimum recommended internet speed it has worked fine. The display screen is nice and bright syncing to my PS5 with very minimal lag. Wish there were a way to save games on the device but I’m pretty that will come as time passes. Maybe not in this model but who knows.

Great for those nights when your significant other wants you to go to bed but you're not ready. I love it! Surprisingly smooth, and works great! I wouldn't play competitive shooters with it but it's great for single player games. Does require a pretty robust internet connection though.

One of the beat products from sony. So easy to use and is perfect for hand held gameplay especially with the new update.