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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 7067 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 7,067 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly as advertised, if you think is a PSP... is not, minus well stick with getting a backbone for your phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is built for. No issues connecting or streaming but we have fiber internet service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool idea but there’s still lots of lag and sometimes the games just completely drops. GTA 5 online was ok to play but would drop older games

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good concept

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device but you beed really good wifi connection bevause it lags a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aamazon is a Scalper shop Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon sells these at like $400 double what Best buys sells them for not even Gamestop sells them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Sony just needs to do some better updates and add cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Great if you’re family trying to watch Tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay system the screen is good. But it’s just lacking something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Underwhelmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal price point is steep when the device is only as good as your internet connection. I was also disappointed that I could not play the device using different PS accounts (e.g. my kids can't play it using their accounts). Backbone is probably a better option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation Portal as it allows me to connect with my PS5 at home, as long as the Wifi signal is strong enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 from anywhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great extention of your Ps5. As long as you have a steady internet connection youre good to go!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t even really work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor can’t believe this is still being sold in late 2025. Massive input lag and became disconnected from the Wi-Fi every 3 minutes even with the best internet money can buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Smooth online purchase with easy pickup option.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    A let down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs really good connection. Only really enjoyable on casual or solo player games. Found myself not using it as much as I thought I would. If you want to use bluetooth you’ll need to buys playstations own headsets which is an L. Overall wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming device!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my nephew who loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product by Sony, another great win after the PS5 success. I always play it at work and it connects seamlessly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s the best thing and it was very fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best control for ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control ever. Is not a consol but if you have a strong internet signal you are set

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced bad connection problems on multiple different WiFi connections, sometimes doesn’t turn my ps5 off after shutting down

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wifi dependent but awesome if you have a solid connection. NOT dependent on your internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok didnt have any issue just wasnt for me hand held are good but i just did not like how you need the ps5 on at all times

    I would recommend this to a friend