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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,066 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this, but it just wasn’t for me. It works great, when it actually works. Most of the time it doesnt though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Playstation portal do not connect , range is terri

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor performance wifi range does not got far in my house

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to sync with the PS5 so have not been able to play

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connectivity and Delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a big delay on the gaming experience and always give problems about connectivity.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con: Super slow, lag a lot Pro: light weight and easy to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend. Wait for the PSP 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap. The joy cons got out right when the warranty expired. Not Best Buy’s fault , just bad gear made by Sony

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lags

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags while playing terribly even when i hardwired my playstation

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Too laggy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection not worth the trouble. Too laggy. 200 dollars and i don’t feel like I got my moneys worth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam! Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY oprn box items they say they are in excellent condition and garaunteed to work this is not true. Complete scam!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome, but flawed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware is amazing!!! But….. remote play is not it. I have very high speed internet but there was still lots of lag… :/

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It cool but could of be way better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should’ve just made it a psp instead of a remote play and shiuld had it where people have to pay to play on oline monthly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not to bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but then it’s stopped working wish I can take it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pointless if you don’t have a PS5. You can play 200 games but they’re not even popular games. There’s no option to buy games either. You also have to pay $17 a month in order to keep playing it without a PS5. AND it glitches a lot even with good internet connection

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not great fornfar distance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote play wouldnt connect to PS5 with the PS5 being in rest mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes all the time and when it does decide to play, it lags. Not worth your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty cool only thing is you should be able to play different games like someone play on the portable whatever game while someone plays on the ps5 whatever game they choose to play

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Input lag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless your PS5 is on wired ethernet, don’t expect a seamless gaming experience with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a good product I tried for a moth and in my opinion it’s not something that you really need. No matter if u have a good internet connection the product is bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy it, it was me someone used my card without me knowing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t ever buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever buy not god that’s not make sense. I need to play from my PS5 if I can go anywhere

    No, I would not recommend this to a friend