Customer Ratings & Reviews

great device. makes playing away from TV possible. connecting can take a bit sometimes. No lag quality issues while on wifi but definite issues when I used it with my phone as a hotspot lagging and picture quality.

Works great. Love being able to play my ps5 oh the go.

I had the backbone prior to getting the Portal and let me tell you the difference between the two are dramatic! I love the feel of the controllers on the Portal and the screen is much bigger than using my phone!

This product is fantastic. My son loves it so much. It’s great for him to go and honestly a great thing for your buck. Thank you Best Buy for excellent customer service.

Love I got this wonderful game play wish I would have gotten this sooner

When I got the PlayStation portal, I was ready to return it but when I change a couple of settings on my PlayStation five, it’s worked smoothly and having a good Internet service also helped that

It works great on home wi-fi obviously. I was worried about playing remotely, but I have had no issues playing at my parents' house on their Internet connection. With other people in the house always monopolizing the TV, this device is great for still getting some gaming in.

Awesome. I was hesitant due to some limitations but after using a few weeks, it's awesome. No complaints. Home network I've seen no lag issues. 1 public area testing, slight lag in beginning but overall great experience. Even played Helldivers online, 0 issues. I can spread democracy from laying in my bed!

It’s perfect if you want to play on the go, but to get the most out of it, your PS5 needs to be connected directly to your router via ethernet cable. Other than that, I like it!

Got my preorder in today and it’s better than expected. Clear sound, vibrant and clear screen and almost no latency on my home network. Having the dualsense controls makes it comfortable to hold and feels natural out of the box. Highly recommend this device to folks with good home internet and that want to play away from a TV!

Wasnt planning on purchasing but with having kids and one main tv this is perfect when you want to game while the tv is occupied

Works great for what it is. There isnt entirely too much to say about the product itself. A fancy remote play device, there are probably alot cheaper options than getting this 200 dollar mini tv from sony itself but at least its guaranteed to work.

Its solid has issue when playing higher demading titles because it only works over wifi but plays games like stray and less demanding titles just fine. A little expensive for what it is but all in all not bad

love it but need wifi to use i thought i coukd take it to work

The product is okay. Bought with the wrong expectations and got a little disappointed, but with updates it's getting much better.

I love it but it’s not my type of game. Ps5 have to turn and connect to WiFi to play it not bad. If you don’t like to play it on tv PS portal is best way to go

Easy and comfortable to use. To get the most out of it you must have a consistent and stable internet connection.

Works flawlessly. Screen display is beautiful while playing. As long as your internet connection is strong there is no connection issues or lag. It's nice to be able to play without having to battle for the tv in yoir household.

My son was so happy with his purchase! The item arrived on time and in perfect condition. We had a great experience from start to finish. Thank you, Best Buy!

Love the device since I can play with my games!!!!