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$384.26

Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 6,733 reviews
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Great Companion for PS5, With the Right Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the PlayStation Portal for a while now, and overall it’s a solid device if you understand what it’s designed for. The screen is excellent — the 8-inch display is bright, sharp, and makes PS5 games look great. The built-in DualSense controls feel just like a real PS5 controller, including adaptive triggers and haptic feedback, which really helps immersion. Games like action, RPGs, and sports titles play smoothly when the connection is strong. That said, this device depends heavily on your internet connection. A stable Wi-Fi signal (or a strong mobile hotspot) is crucial. When the connection is good, gameplay feels responsive with minimal lag. When it’s not, you’ll notice input delay or drops. This isn’t a flaw of the hardware so much as the nature of cloud/remote play. Battery life is decent — typically around 4–5 hours depending on usage — and the device is lightweight and comfortable for longer sessions. I especially like being able to play my PS5 without tying up the TV or while relaxing in another room. Pros: • Beautiful, large screen • Real DualSense controls built in • Easy setup with PS5 • Great for at-home or travel play Cons: • Requires strong, stable internet • No native/offline gaming • Limited use outside Remote Play Final Thoughts: The PlayStation Portal isn’t meant to replace a console or a handheld gaming PC — it’s a remote-play companion, and it does that job well. If you already own a PS5 and want flexibility to play anywhere with good Wi-Fi, it’s worth it. Just don’t expect standalone gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Portability

    Rated 5 out of 5 stars

    LOVING IT !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this device to be a very solid performer overall, offering a high-quality display that looks sharp and vibrant in everyday use. The design is comfortable and thoughtfully made, making it easy to hold and use for extended periods without discomfort. It stands out for its ease of use, with intuitive controls and a user-friendly layout that requires little to no learning curve. The build quality feels well-made and reliable, while still maintaining a lightweight feel that makes it convenient to carry and handle. Overall, it delivers a great balance of performance, comfort, and portability, making it a dependable choice for regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the PlayStation Portal Remote Player from Best Buy and my experience with it has been very positive. The 8-inch screen is bright and clear, and games run smoothly at 1080p/60fps when connected to a strong WiFi network. I really like that it keeps the full DualSense features, including haptic feedback and adaptive triggers, because it feels just like playing directly on my PS5. Setup was quick and straightforward. Once connected, I was able to play in different rooms without needing the TV, which has been very convenient. Battery life has also been solid for extended gaming sessions. The only downside is that performance depends heavily on internet stability. With a weaker connection, you may notice some lag. Overall, it has been a great addition to my gaming setup and delivers exactly what it promises.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Title: The Perfect Companion for Your PS5 – Freedo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Absolutely worth it! The PlayStation Portal Remote Player is an amazing addition for any PS5 owner. The screen is bright, sharp, and smooth, and the controls feel exactly like a DualSense, which makes the experience feel truly premium. Setup was quick and easy, and once connected, the gameplay is incredibly responsive with minimal input lag. It’s perfect for playing while someone else uses the TV, relaxing in another room, or just wanting a more personal gaming experience. Battery life is solid, the Midnight Black color looks sleek, and the build quality feels durable and well-designed. Using reward certificates made this an even better deal, turning a great product into an unbeatable value. If you already own a PS5 and enjoy flexibility in how and where you play, this is a must-have device. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the PlayStation Portal! Setup was quick and intuitive, and the remote play connection works surprisingly well—even on Wi-Fi. The 8-inch LCD screen is crisp and vibrant, and the controls feel just like a DualSense controller. Perfect for when the main TV is in use or for gaming around the house. Battery life is decent, and there's no noticeable input lag when the network is stable. Highly recommend for any PS5 owner who wants flexibility and portability!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    2 Years Later: Surprisingly Better Value Over Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the PlayStation Portal for about two years now, and I’m honestly surprised by how much more valuable it has become since launch. While most tech feels dated after a couple of years, this has actually improved because Sony has consistently supported it, especially with the added features to the cloud gaming service. The Display & Build The screen is easily the standout feature. Even after heavy use, it remains vibrant (colors are punchy and bright), sharp (image quality is crisp with no noticeable smearing) and responsive (latency is minimal, making for a very fluid experience). Despite the size, the unit feels remarkably light and well-balanced in the hand. It doesn't cause the hand fatigue that some other handhelds do during long sessions. In terms of the controls - if you like the DualSense, you’ll love this. It feels exactly like a standard PS5 controller. The haptic feedback is just as immersive as the console version. The LED lighting gives it that premium PlayStation look. There are some minor drawbacks. No Bluetooth Audio - having to use wired headphones or PlayStation Link-compatible gear is a bit of a hurdle. Also lack of a physical touchpad means you have to use the screen for touchpad inputs, which isn't always ideal. Final Verdict: Overall, this is a fantastic portable gaming device. Whether you're using it away from home or just want to play on the couch while the TV is occupied, it’s perfect as long as you have a decent wireless connection. It’s a rare piece of hardware that has actually gotten better with age.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Potentially The Greatest Handheld Ever!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Sony first announced the PlayStation Portal, I was skeptical. As someone looking for a cheap way to game without investing in a full-fledged console, I wasn’t sure if a streaming-based handheld was the right fit. But after spending some time with it, I have to admit—it’s an incredibly functional device that surprised me in more ways than one. The PlayStation Portal feels like a product that was put together quickly to meet the rising demand for game streaming. At the time of its release, cloud gaming was gaining traction, and Sony needed an answer to the growing competition. Rather than building a fully-fledged handheld, they focused on what they do best: PlayStation games, streamed seamlessly to a dedicated device. And it works. On a solid internet connection, the experience is near flawless. There’s very little input lag, and playing through the Portal genuinely feels like using a PS5 in handheld form. The recent update allowing access to cloud gaming has made it even better, expanding the library and removing the previous limitation of requiring a local PS5. The hardware itself is simple but effective. The screen isn’t anything over-the-top—no OLED or high refresh rate—but it gets the job done. Colors are vibrant enough, and the display size makes gaming feel immersive without being bulky. Battery life is decent, lasting long enough for several play sessions before needing a charge. It’s clear that Sony’s focus here was on function rather than pushing the limits of handheld technology, and in many ways, that was the right call for this particular device. But the real potential of the PlayStation Portal lies in what could come next. Sony has a golden opportunity to turn this into something truly special with a hardware-focused sequel. Imagine a PlayStation handheld that isn’t just about streaming but also capable of running games natively. Sony has done it before—look at the PSP and the Vita. A dedicated handheld with proper internals, perhaps borrowing tech from the PS4 or even a custom chipset optimized for handheld gaming, could redefine the market. If they take the lessons learned from the Portal and apply them to a more powerful, standalone device, they could create the greatest handheld console ever. A PlayStation Portal 2, built for more than just streaming, could bring new wealth to Sony. With a strong first-party lineup, potential third-party support, and the backing of an already massive PlayStation ecosystem, it could be a serious contender in the handheld space. The current Portal is proof that there is demand for a PlayStation handheld—it’s functional, accessible, and consumer-friendly. Now, Sony just needs to take the next step and give us the hardware-focused handheld that PlayStation fans truly deserve.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS five portal is overall a really nice Runu version of the PSP. You can play the game anywhere as long as you have Wi-Fi or a hotspot connection. It’s good for kids comes with a lot of games as long as you have the PlayStation subscription and it also comes with remote plate if you have the PlayStation five console. I recommend this as a 10 out of 10 present for a teenage boy or young boy or a girl birthday gift, Christmas gift, etc.. the screen on it is overall bigger than i expected and very smooth. It holds a good battery. The screen is clear and touchscreen as well. The accessories available for this product are very easy to buy and search for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Super portable & convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for in the go gaming. If you go to a friend's house and want to play fornite with them, it's easier to bring this instead of lugging your whole PS5. It's really convenient and I don't notice any lag with decent wifi. The battery life is really good and the screen quality is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. It’s a remote player but with the added cloud feature for gaming you don’t need a PS5 anymore. You can have the fastest bagillion Gigabit speeds but if it’s congested with other devices then you’ll experience latency. I recommend having another router you use as an access point dedicated only for the Remote Player. I have no issues and the experience is great with my 300mb internet speeds from Xfinity. I have ease of use 3 stars because everybody doesn’t need to be entry level IT Network Support agents to get the best experience with something you expect just turn on and play, but the experience is amazing if you take to tame to fortify your network for remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation Portal!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is Sony's innovative response to the expanding market for portable gaming, targeted at providing a high-fidelity gaming experience on the go, directly competing with devices like the Nintendo Switch. Here's a detailed review of the PlayStation Portal, breaking down its design, performance, game library, and overall user experience. ### Design and Build Quality The PlayStation Portal features a sleek and ergonomic design that seems to prioritize comfort and durability. Its chassis is sturdy, likely made from a high-grade plastic with a matte finish that not only feels good in the hands but also minimizes fingerprints and smudges. The device boasts a large, vibrant screen that delivers crisp visuals, enhancing the immersive experience of high-resolution games. Button placement is thoughtful, with controls that feel responsive and are intuitively laid out, similar to a traditional PlayStation controller. ### Performance and Battery Life Under the hood, the PlayStation Portal is powered by a custom chipset capable of delivering near-console-level performance. This allows it to run more graphically intensive games that are usually reserved for home consoles. Load times are impressively short, and the gameplay is smooth, with consistent frame rates even in more demanding titles. Battery life, however, is a mixed bag. While Sony claims up to 8 hours of playtime, real-world usage tends to be closer to 5-6 hours when playing more intensive games, which is decent but may not suffice for long commutes or travel without access to a charger. ### Game Library and Compatibility One of the strongest selling points of the PlayStation Portal is its game library. It not only supports a vast array of new titles specifically designed for the device but also offers compatibility with a significant number of PlayStation 4 and PlayStation 5 games. This backward compatibility is a massive win for users who have already invested in PlayStation's ecosystem. Moreover, Sony has ensured that the Portal integrates seamlessly with the PlayStation Network for multiplayer gaming, digital downloads, and streaming services, making it a versatile device for all kinds of entertainment. ### Connectivity and Additional Features The PlayStation Portal includes various connectivity options like Wi-Fi, Bluetooth, and optional 4G or 5G capabilities. This ensures players can stay connected for multiplayer games and can also stream games from their console at home, leveraging Sony's Remote Play feature. The device also sports additional features like a built-in microphone, stereo speakers, and a headphone jack, enhancing the audio experience for both multiplayer communication and solo play. ### Price and Availability The pricing of the PlayStation Portal is competitive, considering its features and capabilities. It's positioned as a premium device but offers good value given its extensive library and high-end gaming potential. ### Conclusion Overall, the PlayStation Portal stands out as a powerful portable gaming device that successfully bridges the gap between handheld play and console experience. Its ergonomic design, robust game library, and solid performance make it a compelling choice for gamers looking to take their favorite games on the road. While battery life could be better and the price point may be steep for some, the PlayStation Portal delivers an unmatched portable gaming experience that could well justify the investment for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Outstanding Quality and Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is an excellent product that exceeded my expectations. It is made with premium materials and feels very solid and durable in the hands. The battery life is quite reasonable for its performance, lasting long enough for extended gaming sessions. As long as you have a strong and stable internet connection, the PS Portal functions smoothly and provides an impressive remote play experience. Overall, I’m very satisfied with this purchase and would definitely recommend it to any PlayStation owner looking for a high-quality way to play on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS Portal! Especially the black version. With the new update that lets you cloud-stream anywhere, it became so much better. I can play my PS5 games anywhere I go without needing to be on the same Wi-Fi. The screen looks great, controls feel just like a DualSense, and everything runs super smooth. If you like remote play or gaming on the go, this thing is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great peripheral for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very hard to find in stock so I was very elated to finally get one. Out of the box the device looks and feels very sleek. It’s probably the most comfortable handheld gaming device I’ve ever held. If you like the the PS5 controller you’ll feel right at home. The screen is the perfect size and looks very vibrant. Be mindful of where you sit because it picks up alot of glare from lighting or the sun which makes it hard to see. The sound is very ample and there is a 3.5mm headphone jack. The one thing I noticed was when I first started playing a game, it seemed the there was some latency. I have very fast internet at home, but for some reason the games weren’t running as well as I thought they should. So I went online and saw that there was a tip of unplugging the hdmi cable from your PS5 when playing the PS Portal. Make sure to unplug it before you turn on the ps5 from the portal. To my surprise it worked and the Portal was running games great. The solution is kind of a nuisance, but did not ruin the experience. Overall, this is not the Playstation portable experience we’ve all been waiting for like a new PSVita, but if you own a PS5, I think this is a peripheral that while not essential, is very enjoyable, practical, and complimentary device for the system. For the price i’m very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    The PSP Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! The PlayStation Portable remains a standout handheld, offering impressive graphics, solid controls, and a strong library of classic titles. Its multimedia features and durable build add appeal. Battery life is decent, though outdated now. Still, for retro gaming fans, the PSP delivers a fun, portable experience even today overall great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Screen quality

    Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually play games on my PC because im lazy to go use my console. Enter PS Portal. This is veet comfortable to hold, and the size of the screen makes it easy on the eyes. Battery life is solid (i usually play plugged in though). Now im able to play on the couch while my fiancee watches tv. With the ps5 hardwired, i noticed verrry little to no latency with the portal. Im still able to plah games like Clair Obscur and GT7 without issue. I took the portal out of state and was still able to play (had a solid wifi connection at the other place).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Sick System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about this one since you can’t play without WiFi and can only play whatever disc that is in the PS5. I’m old school and I like having the physical disc as opposed to buying digital cause you cant sell a digital game like you can the disc version. I opened the box and was blown away at how beautiful and how big the screen is. The controls fit perfectly in your hands unlike the switch. The battery life is really good. The graphics are amazing and I didn’t really see any lag while playing as llong as you have a good WiFi connection. The $200 price is not that bad for what you’re getting. I definitely recommend buying a case for it. The portal controls take over your PS5. I know video games are going towards all digital in the future so my physical games are gonna be obsolete some day so now that I have the Portal it has changed my mind and Im going to start buying digital games because this thing is so awesome. With all that being said I definitely recommend getting one, you wont be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    My PlayStation Pottal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the PlayStation Portal since December and it was a Christmas gift to me , and overall, I’m very impressed. It’s a sleek, lightweight handheld that lets me play my PS5 games remotely with surprisingly low latency. The 8-inch LCD screen is bright and sharp, and the haptic feedback and adaptive triggers feel just like the DualSense controller, which really adds to the immersion. Setup was quick and easy—once connected to Wi-Fi, I was streaming games from my PS5 within minutes. Performance has been smooth on a solid connection, and it’s perfect for when someone else wants to use the TV or I want to game from another room or on road trips with the family

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Totally worth it, satisfied with my purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this was a good buy and very entertaining, it’s nice to jump on the game without holding up the tv and others can do their own thing. It’s got a superb screen and I have yet to notice any lag or under performance. It will be going with me on trips to enjoy gaming on the go and you won’t know if you like it until you get it. No harm in trying out as you might be surprised and it’s very slick with a great time on battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great especially if you have children! For the best experience, the PS5 needs to be plugged directly in your router. It’s pretty much my PS5 in my hand, Battery life is good but not going to last more than 8 hrs with continuous gameplay. Screen is huge, great sound, some games require alot of fine reading which this systems lacks.

    I would recommend this to a friend
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