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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,065 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its better than I thought a streaming device could be. Definitely worth the asking price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just wish it wasn’t limited to ps plus subscription

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came perfectly I love it it works perfectly no issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on how well the image looks and has almost zero lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even with issues it's a 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth about the PlayStation portal is that despite the fact that as far as I'm concerned no matter how you configure your network and all of the things that you will eventually find out online when you researched it they tell you to do to make it work in the best. There is going to be some input lag. I wouldn't recommend using this for advanced online play this is not something that you want to go play call of duty on. But the ability to take your games and do some lower level things and all of the things that you need to do from the comfort of your couch or the bathroom or wherever you use it you can't beat it. To me it is still indispensable and if I ever could find a way to get rid of that input lag it would be constant use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas, he absolutely loves it. He now can play anywhere he wants!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Smooth remote play, crisp screen, and super easy setup. Perfect for when I wanna game without hogging the TV. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awsome tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is convenient sleek and comfortable to use an awsome pick up and continuing to grind on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is everything I wanted it to be. I don't take it out of my house so I can't comment on use at a distance but for me to just get tired of sitting in one spot, I can just get up and take it with me to another room. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I got it for. Seems to work well and is enjoyed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Don't stop trying to get one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, don't give up on the drops! Just be persistent and it'll happen, super worth it. So nice to have so others can watch TV, or not, and I still can play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing . Especially now with cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Play station portal

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works amazing ever since new update an have been using it everywhere around the house

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not heavy, it’s comfortable and nice model but you need a good internet connection for the console work at 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good home devices

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product, Wish you can use outside of house. Clear screen. Must have solid Wifi

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would suggest anyone to get one and you would definitely enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought\nThis to go with my son's playstation 5 i got him for christmas. And he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing idea being someone who used to have a PSP with the new update. It makes gaming that much better now not having to have to a PS5 active.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great graphics great sound good but great with head phones feels great in hands only con maybe is connecting to ps5 a little slow but depends on your WiFi your in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game for my grandson he really loves it and to see the smile on his face was priceless.

    I would recommend this to a friend