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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,066 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As described

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased last month and the item works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love the PS Portal But Have a Specific Use Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portal but I have a specific use case. My PS5 is in my living room and I want to play PS5 while in the bedroom while watching TV. This works well for this. The feel of the device feels great and it has a nice, large screen. I tried to use things like the Backbone but could never find a screen that was this large that would fix the Backbone. I really need to bigger screen to play these PS5 games. I can see this device could be a problem for someone that wants to play PS5 games outside the home. I have never tried doing this and don't see a use case where I would need to do that at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    100% Worth My money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Playstation portal, it’s nice to be able to bring it on the road, it super easy to use my 6year old daughter is able to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on the go you’ll need WiFi tho but still easy on the go it was a Christmas gift for my boyfriend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a must have! I love this device. It makes it easy for me to play my PlayStation in bed while my wife watches something on the TV. One thing to note is that if you’re experiencing lag, make sure your PS5 is hardwired into your network. Once I did that all lag I experienced was gone. I was even experiencing lag standing next to my PS5 while getting 500+ Mbps wirelessly. Do I wish this device could play games independently of a PS5? Yes! But I knew what this device was and it does that task extremely well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get its a remote player and not an actual handheld console. Graphics are great when connected to really good wifi. I bought it too try and game on the go with my mobile hotspot, but even with full service of 5G+ I still had connection issues. Great handheld for gaming at the house when TVs are occupied. All in all its a decent handheld.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good but a bit expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have as a new father who can no longer game on the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PlayStation portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but WiFi ain’t it. To be real it’s dope but if you don’t have a strong connection waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! I can play all my games with great graphics and screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the sound is not great when gaming it’s only worth it when playing solo player games not for online use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    i still love it ofc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s amazing!! but could be better like turn it into a device where you wouldn’t need to own a ps to be able to play ps games almost whenever we want. i like how there’s cloud stream to where we can kinda do that but it is kinda sad that those games are sometimes only temporary.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition when you do not wanna move your consle around the house when you wanna play in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great handheld device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is huge. I like the ability to try new games on the streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a PlayStation plus premium subscription, this device plays the streaming games very well. Very natural feeling in the hands. I wish the blacks on the screen were darker and a wider contrast but this is also only $200 and the display punches above that price point. My biggest complaint is the lack of compatibility with third party Bluetooth headphones. I know they want to sell other hardware, but I already have too many expensive headphone choices at home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hard to get one. After i use it, i do like its portability. However, It requires a high speed Internet, which is a limit

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the concept but….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept and the screen is really nice. I also love the controllers but the WI-FI 5 on the device is awful. I have WI-FI 7 in my home and the gameplay was not good. For this reason, im returing it sadly. Hopefully they will update it and ill buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and picture looks great. You definitely need a very solid wifi connection for it to be reliable or it will get pixelated/lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. Works great and looks amazing very convenient. Have had a few connections problems but nothing that couldn’t be fixed easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative who helped me was knowledgeable, patient, and genuinely interested in solving my problem rather than just rushing me through the line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Ps5 on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the wait. Screen looks great. Feels comfortable in my hands. I would suggest the PS5 hardline to the router. Battery life is good.

    I would recommend this to a friend