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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 7,066 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Pretty slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the gamer in your house. Take it with you and continue doing your thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great if you have good internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars, however it does get a little laggy at times due to it streaming from PS5. I LOVE it and it works well for me, however if you are unable to hardwire your PS5 it may not be as fast as you want. I play red dead on it all night after my wife holds the living room TV hostage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the only way I play my game now. I was a little skeptical because what people said online but I love this thing. I play my ps5 way more now that I have it. As long as you have a decent connection you don’t really have anything to worry about. The only downside I see from people that is legitimate is the lack of a web browser so if you’re traveling and need to connect to hotel WiFi or any public WiFi it probably isn’t gonna work. Other than that it’s definitely worth the $200 price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect Father’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Father’s Day. He is throughly enjoying it. He can play it at night in bed. No issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device to use when you dont wanna be glued to the TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I use it all the time because the tv I have my PS5 hooked up to is the prinary tv for the house. I do have a few issues. 1. You can’t change profiles easily, you have to sign out of your account on the portal and sign into another. 2. You can’t watch videos on it. I wouldn’t have expected this to be a problem but some games have cutscenes or short scenes that can’t be viewed on the portal. 3. Accessory options, I’d like a case and a screen protector or maybe a clip on power bank made for the portal but there aren’t many options. The few options i did find aren’t official.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best thing I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever got love how durable it is love that I can take it with me everywhere ❤️

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought this and was excited to move around the house but it is a bit laggy. Ive tried different wifi strength but same deal. Ok over all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun handheld system that my daughter loves to play sims.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PS 5 Portal the best of handhelds ever made!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This couldn’t be a better handheld it is so easy to use and I love being able to play my PS5 on the go. The game play looks like a movie! I just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go and pick up and leave. I wish the screen was a bit bigger! But overall it’s a great device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Game device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console easy to use no problems at all especially wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing in bed and streaming games while on trips as long as you have a hotspot. Graphics are great for a handheld device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming on this thing is much better than I had originally thought. When I first got it, it was dropping frame rate a little bit so I was a little concerned. Then I realized that my PS5 was not connected via Ethernet. Once I updated it, I haven’t had many issues since. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for travel an remote play outside in yard an it is great. Easy setup also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Underrated handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so underrated. With the new update make the resolution better and allowing for cloud streaming it’s so much better now. Worth it if you are always on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New update makes it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New update makes this portal well worth it. If you were on the fence before, I think this update is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun and play the playstation away from the house. I use with hotspot

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Portal is great. It takes some tweaking of your PS5 for optimum running, which isn't ideal if you are traveling when you discover the connection is unstable. The cloud gaming access makes this a solid handheld option for PS5 gamers. The open box unit was definitely worth purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Portal to play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be able to play PS5 in your hands and not having to take up the TV so the Mrs. can watch her shows is such a great thing. Beautiful handheld remote play accessory.

    I would recommend this to a friend