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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 7,066 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this while my family uses the tv is a win in my books. Need good WiFi but regardless it does what it needs to do

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for a gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift. The recipient said it would be great if the portal cam be connected to the PS5 network without having the main console on. They also noticed that the portal constantly lost connection to their wifi even when their in close proximity to the router. Overall they enjoyed their gift.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Fun handheld console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but doesn’t always connect to PS5 when not home. Some needs to be next to PS5 sometimes to connect if away from home. Some bugs still to be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product but finally made useful by Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product but much better after the Sony update to make it a full fledge cloud gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like they said it would, I knew this was not a 100% portable system but I still am satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PORTABLE PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy works as expected no isuues Sony though about this really good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box PS Portal and everything was in excellent condition. I'm happy with the purchase. The portal works great on my network and I prefer it over my steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son for Christmas. He enjoys it. Good size screen for being portable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has its limitation but awesome for what it is and for the price. highly recommend if remote play or gaming while family watching tv. more updates to come

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Im surprised that I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone but i personally live it. Its a great solution for me when i want to play but the familybis using the TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal helps with break time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works way better than expected. I play this at work with work wifi while connected to my ps5 which is 20 mins away from me

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Best product I have ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest and best device I've ever used. The screen is perfect size. Also, it is easy to travel with.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wish it was independent from the PS5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it was the second coming of the PSP. My intention was to be able to multitask with the PS5 by playing games on the portable and streaming on the tv. Did not know it could only mirror. That was disappointing for me. I like the concept, but it wasn’t what I was looking for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised by the size and quality of the screen. Great comfort and light weight. Perfect for gaming on the go or when our TV is occupied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The PS Portal changed how I play my PS5!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is AMAZING. Literal game changer (for people like me). If your tv is in use constantly by other family members, this is perfect for you! For me, I actually prefer playing on handhelds vs big screen tvs, not sure why, they make me tired really quick. Connection is perfectly fine in house, no issues, and no issues connecting to my hotspot and playing that way as well (using t-mobile). Not to mention, I had 2 ps5s in the home before I got this, and I am able to connect to either one to play the games, I love it! I now game on this more than the tv and it is by CHOICE!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend getting with the new psn update no lagg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Problems but functional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device truly is just a portal to access your PS5 games when not sitting directly in front of it. I was planning to buy a new gaming controller and ended deciding on this instead and it's been a nice addition. Streaming quality varies and affects gaming sessions, so I don't recommend for any competitive gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love this playstation portal! My husband and i sometimes hangout just doing our own thing. But it sucks when i wanna watch my show but he wants to play his game. So, the playstation portal has been so awesome in letting us hangout but doing our own individual thing. Also helps when our 1 year old demands to watch Bluey lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprising quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really surprised me. I was fully expecting to be disappointed but it works surprisingly well. I wouldn't recommend it for anything that requires really quick reaction times, because it can be a little laggy at times with the connection, but it's great otherwise. I'm thrilled that I can play the PS5 now if someone else in the house wants to watch something on the nice OLED TV!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to PS especially now when you’re able to stream games. Love it!!

    I would recommend this to a friend