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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 7,069 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Merry xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what they wanted .A personal game system always handy .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros-Battery,Resolution,Comfortable Cons-No Bluetooth,No Safari,Netflix,Hulu,No Power brick for USB-C cord

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSPortal win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised, easy set up and good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so convenient, great quality sound, light, works great, connects easily and works awesome, better than nintendo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I will say when I bought it. I don’t think I read it right but you have to be on the same Wi-Fi as your PS5. I still kept it and I still use it every now and then it lets me wander the house while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying this product its great and works very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good if somebody is using the tv, graphics are great. A few flaws, it lags quite a bit, especially if your far from the ps5 console. Which unfortunately also means you cant save games to it to play while on the go. Other than that, its a decent device to use for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing vaue for this device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets a lot of hate online becuase it is WiFi only, but I gotta say, it's awesome. I don't always want to go upstairs and get in my game room. Sometimes I just want to sit on the couch downstairs and put in a quick session. This is superb for that. I've taken it on trips, too, and it works amazingly well in a hotel room. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With decent wifi it is an excellent experience. Its overpriced but definitely an awesome experience. I purchase not regretted .An upgrade from the backbone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “A Must-Have for PlayStation Fans”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I absolutely love the PlayStation Portal. It offers a seamless gaming experience with its impressive graphics and responsive controls. The design is sleek and comfortable, making long gaming sessions enjoyable. The connectivity is reliable, and it syncs effortlessly with my PlayStation console. Overall, the PlayStation Portal is a fantastic addition to any gamer’s collection, enhancing the overall gaming experience. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful!!!!! Works great!!! Great deal!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good concept. Needs more work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handling, awesome graphics. Love the display. Difficult to play when not in same network. Needs port forwarding to play remotely and if the connection is not strong it is extremely glitchy and the quality of the image greatly diminishes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beautiful Device that meets my needs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect option for my current lifestyle. I have a son who takes over the tv and I’m able to use my portal while he watches his cartoons. I can play for a decent amount of time without having to worry about the battery life which is also good. I haven’t tried to use it outside of my home, but I believe for my situation it’s being used for what I believe Sony intended to be used for and that’s all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation portable. I definitely love the fact that you can take it anywhere with you. Or you need to set an internet connection. Play all the games from PlayStation in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    playstation portal remote player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phenomenal gaming experience, plus staff was amazing and very easy to communicate with.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great idea, but needs some refining

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, but its a bit unreliable. Your connection speeds need to be excellent fof ghis to work. Reslly need your playstation at home to be hardwired to the internet, wifi in most cases will not work. We had to return it due to unreliable connection

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Think again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that the portal in concept is awesome, but in my time with it i foujd that it did not live up to what i expected. I know this is technically a streaming device only and nothing gets played on the portal natively but i feel like i should not have had the experience i had with it with the internet speeds i have. I see people posting YouTube videos saying they can technically play the device anywhere as long as they have Wifi which definitely did not work for me. I brought it to a friends house and never connected to my ps5 that was in rest mode at home. And even my experience at home was not great i had to go in change a bunch of settings in my portal and my router settings to make it work just a little bit better. Even with what i looked up and changed it still wasnt the greatest experience. Sooo anyways when it works its mind blowing to play God of War on a handheld at 60fps buuut in most case the connection was so bad i would get disconnected mutliple times in a session when i was in the room NEXT to my router, didnt even work downstairs for me. So if you want something you can just turn on and play without having to think then this is probably not for you. I am returning mine after some weeks and opting to get the steam deck instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for busy days and easy to get use too great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy being able to play some of my games handheld. However, sometimes the connection between the Portal and my PS5 is rough or slow so some games are more difficult to play than others sometimes. Overall though I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for those that have to share the TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It works seemlessly. I have a direct line from my playstation to my router so the performance on my Portal is excellent. I recommend keeping your game settings on performance mode for the best experience. The set up was also very simple. I was gaming in less than 5 minutes after updates. Its also surprisingly light and the controllers are legit PS5 controllers. If you have to share the tv or if you like gaming while laying in bed, you need to check this thing out!

    I would recommend this to a friend