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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 7,069 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must buy for PlayStation Enthusiasts.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s made by Sony-so of course it will outshine the 3rd Party Competition. Yes you could use a Steam Deck to get close to the same experience on OLED, but let’s be honest why would you pay more? I wish the screen was OLED, but it’s simple and it works. It lags on occasion when out of home network, but it’s to be expected. Overall it’s new and I’m sure Sony will release future updates to alleviate issues. PARENTS I’m sure some have discovered you NEED a PlayStation 5 for this work. This is not a Nintendo Switch.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Handheld console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on the go handheld gaming console thats screen is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Psa5 game station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable game station. Good service n help from staff explaining game

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love My Portal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy I got one and I use it much more than I anticipated! As a father with 3 kids in the house all competing for the television, the Portal frees me up to be able to sit with them and still enjoy the full power of my PS5. The screen and controls just fit so comfortably in my hands and I love being able to move around the house as needed while still having access to my games. It was hard to get my hands on one of these but it was so worth the weight! Love my Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great System!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I a great system. Works flawlessly but it is hard to play certain games just due to the screen size. However to even have the option to play on the go is awesome so I’d say it’s a great product overall. Connects no problem with my console at home regardless of where I am which is a game changer. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s incredible handheld very form, fitting in hand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an open box and it was wonderful. Works good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play on Portal more than PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Portal! I often find myself playing on this more often than on my PS5 Pro and TV. Works flawlessly at home. I have not tried it away or on other WiFi networks. The new Cloud gaming option is really impressive too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device especially after all the updates definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the mobility of the portal. And the update made it a lot better with the streaming as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Speechless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is what i dreamed of having and exceeded my expectations ! Great product !

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Exactly what i needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looks amazing and feels great in my hand It was easy to step up and use with in minutes. I love that i can enjoy my games while the family use the tv. I can play in my living room and then set up my potal to play while relaxing in my room. Love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome.with the new update it runs so smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LetDaddyWin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, with all the hate around this, I was a little worried it would be a dust collector. Nope! Sony, good job with this, and I can't wait for updates. I know you all have more to come. Yes, I have more than one TV, but the fact that I don't have to be stuck at my TV in my game room is amazing. Downstairs with the family as they watch TV. Amazing! Sayless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great device and value. Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything on it, I rarely touch my PS5 again since I got this. Please be mindful this will need hardwire for non-lag gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it so much and takes it everywhere with him

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Worth on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full price is not worth it. Need excellent Internet connection to run smoothly. The lack of Bluetooth is annoying for on the go but again, it will not work unless your internet is great. Little to no issues when playing on same network as ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the buy my son loved it as an on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it just make sure you have fast internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal all day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last two updates has made the Portal amazing l.

    I would recommend this to a friend