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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 7,069 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great alternative to traditional gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to playing on the big tv. Super convenient if you wanna play but someone else wants to use the tv your ps5 is plugged in to. It’s essentially a modern, larger version of the psp/ps vita, just requires a WiFi connection

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    I will wait for the second generation …

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall love the design and love the idea behind the system. Within my first week of owning and using it, I started having connectivity issues. I read online about moving your router and making sure that you were on a steady connection but I still had connectivity issues, and then I developed a drift in my left joystick, I ended up returning it but if they come out with an updated version that solves all of those problems out the box, I will definitely be purchasing another one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing Little Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty amazing little device. My teen sons love them and found they can be played almost anywhere with a Wifi connection, with one son playing his on his phone hotspot while in a friends car. (It lagged, but it worked!) The screen is good sized and very clear. My only concern is if the joysticks start drifting later, there is probably no quick fix. We caught these on sale, so I doubt I would have paid full price for them.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hand Held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was looking for a portable tool for playing her game. Now, she can be in the living room and not stuck in her room playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 in your hands!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld! Screen and controller and performance is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the update that allows for streaming without your PS5 on... Magic. It works so well and the portal has a great hand feel. Definitely recommend hardwiring your PS5 if you want smooth connection when remoting but it is so fun when it works well. Direct streaming from Sony works perfectly even on a hotspot with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy. Don't need a PS5, just need a playstation subscription and you can streamplay any games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Wow i actually love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying this since it’s just for remote play but ive actually really enjoyed using it. When i dont want to sit down and play at my desk i just use this in bed or on the couch. I will say you need good wifi or itll get pixelated. The build quality feels very good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Better than I thought it would be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for what it does. temper your expectations though. you need stable wifi . enjoy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a Great Present!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a present for my baby brother last year! He still enjoys it. Worth it if you pay for the premium subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for outdoor gaming and quality as ever best buy never let us down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best portal remote player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the playstation portal is an amazing handheld if you alreay own a ps5 it let your streem you games with almost no lag and controller feels exactly like a dualsense perfect for playing anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something to allow you to play around the house or on vacation this is the handheld for you. Playstation has launched a beta program if you have playstation plus premium that allows you to play games without a console. Pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device for home use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this more than my PS5 pro. I stream my PS5 pro to my PS portal while I'm in bed. Which is great for those who have long work days and just want to relax in bed after work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You didn't have any new in stock so i bought one thats been used and its a good hand-held product from sony hasn't let me down yet it runs smooth i still haven't used some features yet

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best decision ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it ,litle fun to take everywher with out own my tv screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Man’s best friend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great if you travel a lot, works with hotspot and with great connection to any internet you will connect to your PlayStation in no time !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Playstation portal is gold .... love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very best product for the price . i love everything about it. i can now play over on the road using wifi

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing Home Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal for people who do not want to game on a big tv or only have limited tvs! I’ve been big on playing single player games on my ps5 recently but the idea of turning on the tv and sitting on the couch gets tough, I can now switch on the portal while laying in bed and my fiancée watches tv and have no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Takes getting used to but great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portal. It’s takes some getting used to because your hands are further apart and the screen is much smaller compared to a TV or monitor, but it functions pretty much like a PS5.

    I would recommend this to a friend