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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 7,069 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good not great, since it depends mostly on your upload speed of your internet. Try using good ethernet cable on the ps5 for better connection. If using wifi try putting your primary bandwidth on your ps5 to the 5gtz . Also let your ps5 run for like 2 minutes before connecting, when i connect the portal immediately after turning on the game the connection was static while using wifi. Overall good accessory to have.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the outcome of it with accommodations to enjoy with travels

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works great for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great. My only complaint is for when the wireless has a hard time keeping the connection. Not that this is a problem on the divices side but its the only negative ive run into.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better than you think

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the steam deck opened up possibilities for me to play games in my steam collection which I have not touched in a long time, so did this beautiful device. Yes I was disappointed when they first announced it that I would not be able to do cloud streaming onto it without a ps5, but despite that, I am thoroughly enjoying the freedom this gives to play wherever and whenever I want around the house. Been on a MHW binge with all the rage after Wilds announcement. What a blast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it - he has been playing since Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. It has a big screen and ready to hold

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave for my son on Christmas. He love it. The screen is good size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The bare minimum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium and light! Easy to pair, battery and speakers are alright. It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ALSOME!!!!! THATS ALL I HAVE TO SAY……

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving this PlayStation portable, it’s like taking my ps5 every where i go, and since im always out and about having it with me i now get the time to play all my games. Once again the PlayStation portable is ALSOME!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for on the go. Works well and hands on at all times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice can’t say enough quality and build along with makes look like playing directly off it .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for parents

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. I have kids so they are most of the time watching movies or playing their own games. With the portal I can just let my kids do their own thing and be able to play some games while in bed or on the couch. Sometimes even at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal new generation PSP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go or traveling . enjoy your ps5 games on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming for dads!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocking the kids to sleep? Portal! Kids watching baby shark, on your LG OLED?! Portal! Wife “watching” reality tv as she scrolls ticktock? Portal! Trust me! If you are a dad who wants to get in some gaming whenever possible, this is a good buy. You can either remote into your ps5 or pay extra for cloud streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You can take it with ya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he loves it so much he hasn’t put it down

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great when sharing the TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this, especially when the TV is in use by other family members. I'm a dad, and being able to play PS5 handheld is great when anyone else wants to use the TV. I wouldn't use it to play frame dependent games like Street Fighter 6 due to input lag, but it's great for something like Like A Dragon Infinite Wealth, where timing doesn't need to be perfect. 8/10 definitely recommend it to parents that want to play PS5 and share the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refurbished product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was refurbished, works great and looks brand new, will consider buying refurbished from BestBuy again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best companion for the PS5 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprise how well it plays. While i remote play from my PS5 PRO or stream from the cloud is awesome especially when im coming home from a hard day at work. I get to play while laying in bed comfortable and get ready to sleep for my next shift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy on fairmont excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy employee Alexander lopez at fairmont helped me throught my purchase. Amazing product. The item is used and works as if it was new. Happy with my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the portal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting the progressive usefulness and ever expansiveness of the capabilities and innovative nature of this tech. I’m pretty much an old handheld user who’s used multiple platforms. Simple put, my portal is really killing the game.

    I would recommend this to a friend