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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 7,069 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient to have when my spouse wants to watch TV and I want to play!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little extension of my PS5!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly had been playing more cozy games laying in bed at night with my Nintendo Switch but I wanted to start playing my PS5 again. I picked this up and I’ve been so happy with it! It feels nice and looks nice and works well! I alternate my two handhelds nightly now.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Better on tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really doesn’t save even your account, so you have to sign in everytime. Games feel off, like inpute lag. I prefer to wait until no one is using the tv, to experience my games as i should. Currently is just sitting there, charging. I only used it like twice to feel how it worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    graphics are amazing, well made. easy connect. but need a great connection or gaming will lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loves it, can be convenient at times

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and fun to play with. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I can play PlayStation again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i heard about this device i immediately knew i was the demographic. As a dad im often unable to go to my game room until the kids are sleeping. With the portal im able to play while the kids are playing. It feels like a duel sense. Id much prefer the portal over other remote play options. On home wifi its seemless for single player games. I connected it to my hotspot and the quality wasnt as great and i had a few frame drops but it was playable. Id recommend for any parent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful for Date Night

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even greater service in-store. Thank you Lakeland Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yess!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, highly recomend, the dual sense works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    This is a great ps5 addition.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Since the update you can play anywhere you have WiFi!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those nights when your significant other wants you to go to bed but you're not ready. I love it! Surprisingly smooth, and works great! I wouldn't play competitive shooters with it but it's great for single player games. Does require a pretty robust internet connection though.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not the Magic Handheld that its advertised to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like my portal but its usability is completely reliant on your internet. I have a gig speed wifi and sometimes that isn't enough for my PS5 to broadcast out to my portal. It would be nice if my ps5 was plugged in via Ethernet but sadly my router is on a different level. When everything is running smoothly the portal is a joy and is crisp but when everyone is streaming in the house my games look like something out of the 16-bit days.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is so convenient when on the go. Yet, I still find myself using it instead of my ps5 sometimes. Screen looks amazing!!! Wish it would’ve went on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but there is a catch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a handheld controller with a screen it does everything you would expect has good visuals and pretty solid frame rate when on a good wifi it’s basically just a switch in handheld mode. But when on iffy wifi it doesn’t work great it has bad visuals lokking very blurry and the lag is rough haven’t tried it out of the house to see how long connections work for it but if you have bad wifi it will not work well so if thats your situation then definitely should pass on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars if I didn't have problems connecting it to public WiFi otherwise it's working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME ADDITION FOR A GAMER TO HAVE WITH THEIR GAMING SYSTEM

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect companion for PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device! The ease of use and the ability to play anywhere with an internet connection is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent the best portable console i had ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 gaming without the console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works wonderfully when streaming, slight latency depending on internet speed, Cloud gaming beta makes this a must have for those with a PS Plus subscription

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, Christmas gift for my nephew he loved it

    I would recommend this to a friend