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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7071 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 7,071 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The most underrated handheld

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the PlayStation Portal. I feel it's very underrated. You can stream games without a PlayStation which is priceless. The screen size is great and so is the audio. It's a great device and I hope Sony continues to show support.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and enjoyable. It’s nice to bring the ps5 ability all over the house. Have a strong WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent! Very nice and convenient. There are no connectivy issues. Great for travelling. Great bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER FUN

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 months ago, use pretty often. Stable a strong WiFi is crucial for good experience streaming from console. Streaming from cloud is much more reliable and does not require as great connection. Joystick broke after I dropped it..oops.. warrant is having another sent no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Remote Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hand held streaming device. It does the job that it needs. Small screen is kinda hard to see things on games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The PSP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles well and battery last a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal on open box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous deal on an open box item. Was in perfect condition and has worked as advertised. Absolutely perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect and good on the go! Would definitely recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One more way to enjoy my PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly under rated! Works great, easily connects to my PS5, have used at home and away. Flawless! Games look just as good as playing on my PS5! Love

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS5 in Ecuador Portal in USA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 25 minutes of updates I was able to connect to my PS5 that is back home in Ecuador. Being able to play Rivals on EAFC 24 and continue my journey on Hogwarts Legacy while im visiting my brother that lives in the US is just amazing. Sometimes connection wasn't the best but it was until I got someone to connect an internet cable from my PS5 to the router. The portal is great! I just wish there where more settings and Bluetooth available on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ok now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for those who have little kids but want to play resident evil during the day and not at ungodly hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld gaming system around I love to use it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A surprisingly good addition to your PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In despite of all tech reviewers, this is a surprisingly good idea from Sony. By capturing the basic need of anyone who owns a PS5 and can barely play on it because you as an owner insists to show it off in the living room. Well, problem solved! It feels like a tied sale, but what the heck? I can now play my PS5 with a fair quality and great ergonomics from the comfort of my toilet. A pity it can’t connect to PS4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good sLe and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in practically brand new, been a blast to play on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the must-haves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that it just got a new upgrade this remote console is one of the must-haves!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal? YES! It's an option.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars - a Must have if you're a parent with a newborn and can't play at your ps5 then get the Portal! Got friends and family that always hog the tv forcing you to wait until the kids go to bed? Play now with the Portal! By all means playing on your PS5 is your best option, but that's why the Portal is great! - it's an option. I will be using it a TON as soon as my 2nd baby boy arrives in 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son as open box item, at big discount. Cords and portal still in wrappers, like never openef. Son loves it, cause doesn't have to wait for tv to pkay playstation now. He plays online games with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when traveling through the house not stuck to the gaming console or taking with you to a on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote play for your PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m gaming handheld kind of person. It’s amazing device if you like everything handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game for travel use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my portal during the beta phase. I am now able to play game ln the cloud, but I wold have to donnect my portal to my console for other game use. Its best to purchase the premium playstation monthly fee in order to stream games from the cloud.once you pair your console to the portal, you cam play you games on the portal as you have great internet connection. The

    I would recommend this to a friend