4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7071 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 7,071 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cool. I get to enjoy the ps5 experience any & everywhere. It’s so convenient, enjoyable and fun.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good and very nice to look at. I just think that it lacks some things like other functions, but in general everything is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect if you want to play while someone else uses the TV. Yes is not perfect depending on your interest speed. If you have plus premium, you can play without the need of a ps5. Also you can play your library while someone else plays on the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the update its a must add to the collection.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product with a fantastic screen and really great ergonomics. The unit hooked up to my PlayStation 5 the first time and I've had no problem playing it remotely from my bedroom or the couch. I really hope this is a first step to a true PlayStation portable like the PSP or Vita. Sony is really missing an opportunity into carving out a really good niche in the portable space.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very useyand works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has veen great for days im feeling sick and dont want to get out of bed or just want to lay in a specific spot and play. Its also great if youre in one of those situations where your ps5 is in a family room and the tv is being used. The LCD screen is really bright and great quality. Sound is amazing. There are alot of people speaking negative about the product, but considering its sold out and hard to find in some places, i think that speaks for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy and deal and definitely would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Good WiFi & Ethernet cable hardwired PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on a whim. It’s fun to play especially when you have good WiFi connection & when your PS5 is hardwired by Ethernet cable. Best with single player games because if the small input lag, but it’s hardly noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and portable and easy to use. Kids love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Nice screen size and it’s comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item…Sony does it again….Exceeded my expectations…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another PlayStation success!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas he loves it he does not own a PlayStation 5 but I did get him a Year's subscription to PlayStation Plus premium where he can game to his heart content great job PlayStation and at just $200 way better deal than any other handheld out there don't let people fool you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Incredible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent Sony product. Perfect for my gaming needs. After becoming a father it gets harder to find time to game on your PS5 console. So being able to bring the game to my bed or anywhere I want to be and wifi is around and enjoy the same comfort of the PS5. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great but need to be able to connect quick on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and I been playing games around the house with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect design for this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to allow me the opportunity to play on the go. The setup is quick and easy and as long as I have a steady wifi connection I can play my gamee on the go, or anywhere in my home. The screen is clear and the controller is fits naturally in my hands. The sound leaves something to be desired, I use my wired headphones 90% of the time, so its not a real issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box for 25% off MSRP and it was in incredible shape. This device is magic, totally changes how I play my PS5. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like you are playing your ps5 on this display literally. It’s a mirror image of your setup. Specifically when you are on the same network as your ps5. I haven’t tried it outside of my network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, handheld I have purchased in a while!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes bought this for my son and he loves it!!!Uses it everyday and he can use it even when he is not home without having to carry his PS5 every where

    I would recommend this to a friend