4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7071 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 7,071 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty great...if you have strong WiFi

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a few months now and it works really well for what I need it for. My PS5 is hard wired in so I haven't had an issue with connectivity. I've used the portal while my PS5 stayed at home over 90 miles away with little to no lag on games like Madden, Helldivers, COD, and others. I would recommend this strictly if you want to be able to play your games and you don't always have access to your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Useful device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a ps5, stable WiFi, and wanna play your games portably it works great. Some hiccups when my WiFi didn’t work as great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal is costly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my son for Christmas but this is something that you have to keep spending on.....you going to need wifi you also have to pay for the plus if you want more then nothing and access to your cloud....to sum it up costly but my son is happy so i guess its okay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Finally got one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does exactly as it is supposed to do. Screen is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I haven’t tried it away from home yet so that’s the only thing keeping me from giving it a perfect score but so far it’s been staying connected and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive in many ways!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this impressive piece of tech thus far. It's given me the opportunity to open up our family TV more as I can play my games elsewhere, including out on our patio (perfect for summer!). The hardware is impressive and as long as your internet is up to modern-day speeds, the performance is solid during both multiplayer moments (Helldivers 2) or single player games (Last of Us)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    easy to use and worth the money!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a dad of 4 kids playing on the big screen it gets hard for me so i decide to buy the play station portal and it was worth my money i can play anywhere inside my house

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good option for remote play

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this device is its form factor. The screen is large and quality, the controller is easy and comfy to hold. Connection issues are frustrating at first, but make sure you PS5 is wired to your modem and that solves most problems.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas and he’s been hooked! This little portable PlayStation is so easy to set up and the PlayStation console can be in rest mode while he plays on the go. Super affordable and makes game time with my man super easy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    family fav

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very fun to play anywhere in my house, the kids love it too.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good overall device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in search of other ways to play games from.my PS5. Mobile app was working but you experience the latency. So alfar the Portal has been great with remote play, theres occasional latency but it is much much less compared. And even then its playable. Only thing i wish it had was bluetooth to connect headphones. It was a big miss from sony yo lock it to their pulse headphone. Maybe its better for the latency, who knows for now

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Definitely worth buying

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it's easy to play games on it. I definitely recommend good Wi-Fi, or it won't be the best, but you can download PlayStation Plus games wherever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning how to use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use it. games are very limited but it changes every month. When you buy the $160 subscription you can use it on the PS5 and the PSP. Which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for Travel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what it is designed to do. Great for gaming when you also want to watch TV or have children who utilize the TV as well. Less disruptive for late night gaming if you don't have a whole living area to occupy. Can also be used on the road if you work away from home often. For only $200 compared to other gaming consoles very good - even if it needs a PS5. If you already have a PS5 it's a great add on.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity isn’t the best through the device itself but overall it’s a great concept and love how Sony added the cloud streaming option now but you still need internet requirements for both cloud streaming and console mirroring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not perfect, but great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been hesitant to get this device after looking at initial reviews, but overtime I had seen positivity go up and I finally jumped on it. I’ve had it now for two weeks and I can say that this is a purchase well-made it’s exactly how I envisioned it would be. It’s not perfect, but it definitely does what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little Device.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing little device that's well worth the $200. It's not as feature rich as the Steam Deck or other hand-helds, but again, the price reflects that. It feels great in the hands, I have zero lag and if you want to play PS5 while someone else takes over the TV, this is the solution. I knocked one star off of quality because it's not an OLED screen (but that would've increased the price).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present ever, the PS portable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided the absolute best service and quality products, the team went above snd beyond to insure my product was ready for pick up and ready, the line was moving swiftly and everyone was professional, my son loved his Christmas present and haven’t stopped playing with it since we gifted it to him

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is my favorite i have in my hand as i type i love this thing!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Only get it if you have really good wifi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with good internet, I had to return my console due to unstable connection, severe lag, and latency issues with games and audio.

    No, I would not recommend this to a friend