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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 7,072 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dad friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice big high def screen that is plenty bright. Its connectivity is excellent and it makes playing games anywhere in the house convenient. Having kids and a wife, sometimes the tv isnt available so this makes a good alternatives.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS5 on the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get set up and fun to play around the house. Really slick looking, too, and feels great in hand. There were a few times connectivity wasn't great but that can be a few factors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very fun to use. Easy to set up and good size screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this handheld accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i pre-ordered this item and was able to pick it up on release day it seems like alot of stores don't have these in stock to buy unless u pre-order if any not sure why that is but i love the device i have small hands and fits perfectly for them and thumbsticks are smaller but yes make sure u have a ps5 and a recommend internet of 15 mbps for it to work well it wont work without a ps5 and wifi no lag issues at all since playing on it for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device for when your away from home. Great for camping games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase - seamless interface

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend this product’ its one of my great purchases so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    La perc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, my children love it!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device almost seamless gameplay, but needs to be in range of PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the folks at Best Buy show day after day that they are the best in the business. I had a myriad of questions and the young lady had answers.(wish I would have gotten her name) Described what I wanted and she took me to the PS Portal. What a great device. Thanks for everything miss!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great feels great. Best customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fun device. Be weary if you’re internet is rough. But overall, a nice pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the portal. The new updates for the portal, makes the portal even more worth getting. Great quality and fun to play with. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it not as much delay or lag but wished it had Bluetooth for headphones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AMAZING! Time flies by when you’re having fun and this has been the cause of it! All those who says this is a waste of money get out of here! I’m glad I purchased this!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal is Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal, finally I have the power of my PlayStation 5 in my heads no matter where I’m at in my house. Can play spiderman 2 and grand theft auto on the comfort of my toilet when that times calls. I’m able to spend time with my family and also play my game!! That’s a big win for me lol. No don’t be fooled in order to enjoy the portal you have to own a PlayStation 5. It’s not a stand along console but and accessory to the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I would definitely recommend. I love the concept of playing it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This device is very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product that PlayStation could made very good job Sony the things that you don’t get to hear about this this product you’re able to use your hotspot from your phone. You can finish all the games that you wanted to finish. I finish Spider-Man in this now playing assassin Creed, one thing I recommend please buy the warranty with Best Buy. God forbid drop it so you could get a new one replaced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was. Represented badly or people don’t take the time to read carefully. This was never meant to be any but what it’s meant to be. This portal is amazing in every way as long as you have a great connection. Recommended to used of you have to two option on WiFi to use the 5GHz option. Make sure you ps5 is connected to the same one as well or even better to use Ethernet. No laughs runs smoothly. Still get the hiccups but minor

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device and now you can play without ps5 beautiful screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The Protal is so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is this is the best way to remote play the PS5. Its essentially a dualshock controller with a screen. The screen even though it isnt OLED is bright and vibrant. The remote play experience will vary based on your internet speed but for me on my 5ghz signal it works really good. I dont have my PS5 hardlined either. I havent tried it away from home yet so i cant speak on that as of now. Great device great price too.

    I would recommend this to a friend