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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 7,072 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video game is super cool, highly recommended..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I think the people complaining about lag don’t have their wifi properly set up. If you can hardwire your ps5 and make sure the Portal is running on 5ghz, you shouldn’t have much of an issue. I am running tri band mesh router and don’t have any hiccups. It’s great when someone wants to play on the tv or I want to lay in bed. No complaints from me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty cool device for my ps5 I'm very happy Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Bf loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves his Portal! It's easy to use and easy to connect too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Maybe NOT worth the price tag for everyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the backbone in terms of visual and build quality, but the fact that it cant be used at all without a wifi connection is a bit of a bummer. Still playing games that dont require split second reaction speed still makes this a must have piece of tech when you dont want to be sitting in front of your ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad ...just a extension of the ps5 , basically to play anywhere around the home, or close to the ps5 . Absolutely NOT like the psp ...It does not have a game port , it is only to mirror the playstation 5 system itself and play in another room . Screen is very noiceeee comfortable controls, if you are a geek nerd as myself it's cool to have but not a necessity to play . Enjoy stay safe stay humble .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when your wife uses the tv. Easy to connect. Sometimes you loss the connection but depending on your internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent now that they added cloud service. Works great and moderately well on just cell phone hotspot

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ps portal after update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my playstation portal, I can play anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    10/10 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system! It’s so much better than using my iPad and mobile app. The screen is excellent quality and it’s well made! I’ve really enjoyed it. Only thing that would make it better would be to be able to connect any type of Bluetooth headphones

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love my PS Portable, only the ability to take my game anywhere in the house worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great! Image and play is really good as well. Just need decent internet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    PlayStation Portal is ok if you have the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is a great add-on device for the PS5. Usability is limited to high speed internet connections which can make for lackluster gameplay in random hotspots. The 8 1/2 inch screen delivers a sensational visual experience but the distance between hand grips is too far for a comfortable hand position.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device for gaming away from home. Takes a little time to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on the need for this since I’ve never used remote play. But with a little man who likes to play spiderman at all times I’m now able to have him use the portal while freeing up the living room tv. I hate that it lacks Bluetooth but overall I’ve had zero issues with connecting and using. I’ve even tried it on the WiFi where I worked and it played flawlessly. This wasn’t needed but I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Portal rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical due to the Portal being cloud streaming only, however I’ve been thoroughly pleased with my purchase. I do want to add that I have a stable and high speed fiber connection, so your experience may differ from mine. Also if you’re on a network with lots of pull on your WiFi bandwith, I would use a second router attached to your ISP modem via Ethernet to give the PlayStation Portal first priority. It doesn’t take long at all to pair to my PS5, and the quality of my game streaming is excellent. Hardly any input lag for me and almost identical to native gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Yup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the handheld you wanted as a kid instead of gameboy and game gear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not mind that it is only remote play, I only game at home - this is the main complaint I have heard from peiple, that it doesnt play games natively. Remote play works great with my PS5 ethernet plugged into a wireless extension plugin. Makes it easy to get some gaming in with others in the house using the TV. Hopefully this becomes more available for people to buy and also some colored versions!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Long Awaited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Remote Play Only , Amazing Feel, Good Grapics love the controller and screen size

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase of 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal is a must have for extreme gamers. This isnt a stand alone console, meaning you do have to own a ps5. This device allows you to play all the games you have on playstation while on supported wifi. I play my playstation at work and anywhere else i can. My 8 year old also enjpys this when were out or if im using the tv to watch sports. The battery life on this playstation portal is excellent.

    I would recommend this to a friend