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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 7,072 reviews
  • Rated 4 out of 5 stars

    PlayStation portal review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work pretty well as a streaming device especially now that you don’t need to be connected to a ps5. Games have occasionally crashed on me, which I’m unsure if it’s an internet issue or something on PlayStations end. Overall I’m pretty satisfied with it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, the display looks amazing. Very light

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices is very good. The screen is amazing. The performance is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so that my brother can play remotely without being in my room. Although depending on your network connection it could be a little choppy, when you have good connection then it works great! I went with this over the backbone because of the dualsense feel and still getting all the features of a dualsense controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really under appreciated product if you ask me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clutch and all the new updates for it have made it better

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Only issue is you need a strong WiFi network connection.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    possible switch replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the purchase. travel a lot so remote play is awesome. the screen is much better than the switch. BUT it doesn't have storage, replaceable joysticks ends, and performance can be non-existent if you don't have FAST wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    psp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it works great easy to use and a great thing to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it’s amazing and, it’s not hard to getting in the Best Buy store, also do you could apply for a Best Buy financial and they help you in so many ways to get your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need strong WiFi and a premium PlayStation plus account, but if those things are something that isn’t a decision maker. This device is definitely something to get, it’s great for being around the house, or traveling on a hotspot when you need a bit of a gaming fix in .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has awesome resolution battery lasts a while

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Meh.... Love the design, controls, even screen is good for the size. But if you do not have decent wifi coverage around your house, it does notnwork well. Sad to say, but I do not recommend, I wanted to love this so much.... But not very useful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure about it but after playing it for 2 weeks now my playstation gets more play from this portal than ever pro tip plug the ethernet to your ps5 game changer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greatttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my portal. With a stable connection you rarely get any lag Set it up with my phones hot spot and I can game anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite happy with the Portal. I have bigger hands and this is so much easier for me to use than a tiny Backbone. Wish it had an LED screen instead of LCD, however, the screen is bright and crisp. Very lightweight. Aside from an itty bitty amount of lag, the connection has been great. Both my home and my workplace have very good internet connection. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily navigable fun to use and really brings the game to you

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use it anywhere. Only problem is some connection stability issues depending on your home WiFi strength. Also wish there’s more options for cloud gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Remote Player Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is laggy if you have a bad wifi signal make sure your PS5 is plugged in with a lan cable and change your settings to 1080p on the PS5 for remote play. It needs an update so you can watch movies saved on your PS5 plus it would be nice if you could use you own wireless headsets instead of the PlayStation ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, the screen is a great size the picture is amazing just like playing on a tv.

    I would recommend this to a friend