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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 7,073 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my first hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first hand held purchase pretty cool cool I love it Thanks Bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the pS5 portable no problem with it .I could play any games I want

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Enjoyable Piece of Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device does exactly what Sony says it does…it’s a portable PS5. It’s a nice addition to the ecosystem and haven’t had any real issues accept connectivity in and out when using hotspot but none with WiFi. The kids use it mostly and they seem to enjoy it. It allows them to pretty much be anywhere in the house. Overall a very good investment and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal review.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product… it was rough at first, trying to play it on WiFi that’s when I went and got the Ethernet cord and the connection was way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to snag this during the holdiay deals and so far for it’s everything I expected and more. I had no idea I could also stream games from my library! It’s a great companion device as lokg as you have an internet connection you are all set to play a ton of games!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at Best Buy. The staff was helpful and knowledgeable, and they made sure I found exactly what I needed. Checkout was quick, prices were fair, and the store was clean and organized. I also appreciate the easy pickup and return process. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Stop being a TV hog

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable device for the PS5. Make sure to run an Ethernet cable from your router to your PS5.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Some connection issues, but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been good. Some connection issues, but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my boyfriend for Christmas and he loved it. I recommend it more for when you want to play solo games I don’t really recommend it for games like Rivals, Apex, Battlefield etc, because it is a slight delay.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great ps5 portable player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a portable player for my ps5. Screen and controller are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    don't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality was good. screen big. wasn't too heavy. however- connection took forever at times even if i was in the same house. can't imagine how bad it would be if i was away from home, which was originally the whole reason i thought about getting one. also laggy during gameplay if wifi wasn't top tier

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Work with wifi Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this PSP, you will need wifi Connection to use in any place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.Got this for my husband. He hasn't complained once, so it must work as it says .

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect companion to the PS5. With the recent update that allows you to stream directly from the cloud with a playstation plus premium account, youll have planty of options to keep you entertained. The screen is gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful handheld I just wish it had a batter stand alone option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect portable ps5

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ve had for a about 6 months already and it’s an absolute life saver. I have basic WiFi, 300 mb, and it runs perfectly. I’ve used it at hotels and it work just be sure to leave your PS5 on rest mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product unfortunately even with my fiber optic Internet any slight loss in signal results in unplayable quality and lag. I think with cloud it would have better use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item good choice of getting a ps5 but sucks it always disconnect me off the internet and not good to get it cause it doesn’t work that much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Does it's job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics, love mine! So glad we are able to play it anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall and solid device. The distance between the portal and console needs to be close to each if your using it from home. The quality will trickle down.

    I would recommend this to a friend