4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 7,038 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for portable gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who loves my Switch because of the ease of switching between playing on the TV and playing in bed (and also being a Dad that frequently shares the screen with 3 little girls), this device solved a lot of problems I had with my PS5. I can now allow the girls to watch or play their Switch on the TV while also playing the games I love. I also love the ability to being it to bed and play next to my wife while she plays Animal Crossing. There’s no better feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, used on paternity leave when I couldn’t be glued to the TV, baby learned the controls very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good addition to the PS5

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is a great accessory if you need to share the tv screen in your house. The recent updates to allow streaming of games over ps plus makes it even better.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    it's okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cool, but it wasn't like a psp where you can just game anywhere. it requires wifi where ever you go to play. you can't really play any other games if you're not near your playstation

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect for dads

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you’re laying in your bed and don’t feel to get up and play - ps portal ps portal! All I got to say is this is perfect for those busy fathers that are on the go and when night time comes and the bed is calling….. you can put in a little bit of hustle on your favorite game before you shut eye. Idk that’s me. Anyways I am satisfied with this and couldn’t ask for better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer! Seamless remote play, crisp display, and responsive controls make gaming on the go effortless. It’s a must-have for PlayStation fans who want flexibility without sacrificing quality. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cloud Streaming!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of streaming games, using every service and device imaginable, I can confidently say this is the best platform and experience hands down. I've switched full-time to the PS Portal! The quality of the games, the stream, and the input responsiveness are all best in class. I'm currently playing ARC Raiders and loving it. And yes, all of that is on the Portal, with no PS5 necessary!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing worked great! Purchased it now that it can be played anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The BEST handheld device.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for when u don’t want to sit up in a chair. It is great for when you’re on the toilet, out and about, laying down; covered in your blankets. The black one just looks so clean and stealth. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent got it in time and i also enjoy using it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome PlayStation Portable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase, all the updates being done has made this so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. My PlayStation Portal hasn’t given me any issues and Best Buy has the best customer service ever. I will definitely be back to shop for more merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy help me fast! The staff was on point and knew exactly what I wanted. They explained the importance of Best Buy protection plan which indeed is worth the price! Discounts included!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PSP portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed nicely really can get comfortable with it only downside is u must have a strong wifi to play away from home

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Fantastic PS5 Companion!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for playing around the house! Very comfortable and games run great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I got this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for on the go gaming or even in bed. Feels like I’m playing on the PS5. It’s exactly what I expected

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    LOVE MY DEVICE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people downplayed the portal before release. I will tell you im thoroughly enjoying mine especially when im out and bored I turn on my wifi from my phone and play 2k or MWZ. Of course its not like looking at a gaming monitor cause i believe its only 1080p 60hz but it still give a good gaming experience as long as the wifi is good at the least. Only downside I see is the feeling of cracking the screen, so I went and booght a rubber case with thumb grips for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect sidekick for your PS5! There’s nothing better than playing comfortably on the sofa while your wife watches her show—everyone wins.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great PlayStation accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient for us, my wife watches tv and I’m able to play my games. Even bring it and play on the go (as long as you have a strong enough wi-fi and the ps5 is not powered down.

    I would recommend this to a friend