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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7073 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 7,073 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good accessory, very mobile as long as you have wifi, my only real issue is that the text cant be enlarged any bigger

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best sony accessory for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Makes playing games in bed possible lol graphics are good, loads right up, not laggy or anything. Really love this product! Good job Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son but turns out my daughter uses it more. Watching her play it makes me want to play at time's. But i haven't played video games in years. I like the screen and the display. Kids and their electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Wooooooooooooooooo

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PlayStation More-tal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well if you can't use the tv. This product does require a strong WiFi connection. Otherwise, you may experience frustrating game latency. Connecting this device to an Ethernet cable does not work as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful way to remote play your PS5 games as well as enjoy their streaming service. Vadt improvement from it's original launch. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psn poral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had bad connection issues to the ps and it wouldnt stay connected

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great concept.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be 5 stars if it had the complete functionality of a PS5 and a Tablet. It would also be a plus if it could be optional with a network service. I travel and this would be perfect if it had a more all-in-one aspect to it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice controller that is used outdoor and when you are not beside your ps5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kevin F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work, but there is a slight input delay and dramatic drop in resolution and sometimes frame rate compared to TV play. Not ideal for all experiences, but works well for games that require less reaction time such as a JRPG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is great. And easy to use….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best with a strong WIFI signal. Have used my phone as a Hotspot and works like that too, but picture not as clear. Still, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give me more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and play is an immediate convenience now. Family on the big screen and I can spend a few minutes enjoying my game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a variety of remote play methods. And all of them had pretty limited results. Always input lag, quality always reduced to 720p, frequently messy in how the connection remained. The Portal has blown away any expectations I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we were able to is the protection plan to replace, this is great to take on vacations,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I get more use out of my PS5 now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot express how nice it is to play PS5 before bed. For those that have problems, make sure your WiFi is strong, your PS5 is hardwired, and if using outside your house enable a few port forwards. Works flawlessly for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. My little brother enjoys it. He said sometimes it would lag depending on the location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really upgraded this so much this year with the software updates. Being able to play games directly from cloud is awesome. This feels like a standalone handheld device now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mobile gaming at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mobile gaming system!!! Graphics are on point easy connection and setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    I would just say manage your expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution isn’t great and it’s noticeable. Yes it’s a handheld and you shouldn’t expect miracles but the pixels were very noticeable and annoying to me right off the bat. With that being said the gameplay was quick with no noticeable lag and while the handles are set up just like a normal PS5 controller I found it cumbersome with how far apart they are. I ended up returning this.

    No, I would not recommend this to a friend