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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 7,073 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The New PSP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal been amazing so far, I bought it the day of the Cloud gaming update. Had zero idea the update was happening, but made this purchase even better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and was delivered quickly to me with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the videogame I like the way than look and feel when I was playing a game wow really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the one purchase i thought i might regret but didn't, as it was the first time I bought something like this preowned

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PlayStation Best Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion for the PS5 this has allowed me to play my games on the go and with the added cloud gaming it’s been a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony - PlayStation Portal Remote Player - White

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to play the PS5 on the go or outside your living room. My family members use the big screen TV most of the time. Have to wait until everyone's asleep to play the PS5. The PS Portal solved the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Couch gaming at its finest !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of tech, Full HD resolution, once you set it up to remote play from your PS5 and have a good stable wifi connection. Virtual no lag and convenience to play on the couch while family use the Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased on this purchase will recommend for everyone to get it if they like traveling with their ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    YOU DO NEED THIS!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see where playstaion was going with this. Yes its accessory fot the PS5 but if you want to continue your game and want to go lay down, this is whag you need. PS5 graphics in your hand!!!! Dint get me started on the duel sense controller. LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Remote Play Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works incredibly well. I used to use the Backbone to play my PS5 remotely but I had a lot slow downs and framerate issues but with the Portal on the same exact network I have no issues and can barely tell I am even on a remote device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product needs better customer service for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one due to being defective no connection possible to my PS5, neither Sony or Best buy troubleshooting could help. Returned for a replacement. Good to go now.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device only works well if you have a stable and well covered WiFi network. I have an Orbi mesh network and works wonderfully. Very clear and stable image. This PSP feels well built and feels great to play. Beautiful screen as well for being a non-OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation5 portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing ever happened for my son that travels with his football team every other weekend and packing up his PlayStation5 made me nervous every week, I love and he so too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal has been great to use so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using portal for approx two weeks now. Portal was easy to setup and use. Portal for me connects to ps5 fast and with no lag. I have played different games and to date all the games ran well with no lag. So far I am very happy with the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device for a dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget as a dad it allows the TV to be free for the cartoons and I can still game whenever. Tried out the newest final fantasy and surprisingly it looks stunning. Differently recommend to have high speed wifi before getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issues yet and best buy had it at the best price

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new update this thing is amazing I still need to fix the problem of Wi-Fi connection with phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice works good nice too play outside of my house overall happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Could be Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in hand, but ps needs to fix latency on fastpaced multi-player online games that is my only gripe. Mine also has issues with both joysticks clicking as your playing which im sure isnt a defect on all but definitely annoying..

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great portal ujit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen clarity and size, buttons felt good. Speakers aren’t good at all but small price to pay for overall good experience

    I would recommend this to a friend