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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7040 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 7,040 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GET ONE- it’s worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it worth the buy….YES! Does it do everything we all asked for NO! But given that said it handles well. If you have good internet it will provide the ability to be all over the house. Now I am told if you have a hotspot on phone it’ll work with that too. Haven’t tried it yet. But will. FYI- get ready for EA college Sports 2025- the whole reason I bought one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the PS Portal first got announced I knew I had to have it! Best Buy went live with having them in stock in November 2023 and I was able to snag one up! I’ve never had this much fun with remote play! I can lie down, play on the couch while watching tv too, and or play outside. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation gamers for the win!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do connect to the PlayStation has been getting better and better with each update. It’s a huge asset to the PS5, but I would like to have a dedicated portable console that works in conjunction with the PS5, kind of like the Switch. However, I like the Portal for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good buy for a certain customer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my playstation like butter, feels good to play anywhere in my house. Only slight lag. Would recommend to anyone who just wants to hang in different rooms or if you have that limited number of tvs and want to play while someone is watching something else.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very convenient if you travel and want to game on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the playstation portal for a week now and enjoy it very much. I would say it lags but very little though. Its convenient when you dont want to play somewwhere else around your house. I would reccomend you have fast internet to be able to enjoy portal.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this if you are away from home or simply dont want to sit infront of the tv playing the game and want to lay down online play is lagging but i play offline games and it works fine for me sometimes often disconnect i will say its worth the $200. Get it if you have good wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal is a game changer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! With the new update that PlayStation has made to the portal..I no longer have to have ps5 console to play my game library. Seeing that I sold my station 2yrs ago..this allows me to stay connected! BEST DEVICE IVE PURCHASED IN AWHILE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming But Make It Multitasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal connects to my PS5 so easily it feels suspicious. Games load fast, and somehow I can play and watch at the same time. I came here to relax, not unlock a new level of multitasking I didn’t ask for but here we are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Best Buy always makes purchases so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Leave your PS5 setup and take your Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move to whatever room you want or whoever’s house you want and play your games. As long as you have a good enough Wifi connection at home and Wifi/hotspot on your phone you can play your digital games or what disc is currently in your console. The PlayStation Portal is worth the money especially if you can’t always sit infront of your tv. Buy it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lover of playstation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im excited bout to have this ps portal, since it came out and now the latest updates of the portal i enjoy to play...my childhood it came back again n.n

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    not too bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i share a ps5 with my brother, and sometimes i dont feel like sitting downstairs to play games. This works with what i wanna do, had some issues connecting to my ps5 but thats just my wifi. Took one star off bc i cant use bluetooth with it, and that i wish it wasnt just remote play (yes I already knew it was only for remote play)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality awesome graphics highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , it’s a great product if you travel a lot

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best thing i ever got

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation portal is one of my favorite the best thinf i like about is the i don’t have to be stuck on the tv i can go anywhere in my house n play worh my friends recommend to anyone….!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for PS5 owners!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like alot of others i too was on the fence about getting the portal. When i finally decided to get one after all the good/bad things ive heard about it i was not disappointed. I use it everyday and it works perfectly me no problems but others have a different experience. Its still absolutely worth getting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal it helps me spend time with my wife while I play the game I can b laying next to her in bed or what ever but I don't have to b stuck in front of the tv to play the game love my portal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good console we can use any time any where I can says nothing wrong about it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Loving this PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it Clear sharp screen Play my ps5 games on the go Fast battery charge

    I would recommend this to a friend