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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 7,072 reviews
  • Rated 5 out of 5 stars

    Portal controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for traveling even outside home. BE CAREFUL this breaks super easily. I've purchased two within a years time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and does exactly what it says it’ll do! I have Fiber internet along with mesh network at my house; works flawless. If yours does not work, you’re the problem

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to use and carry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it to my son for Christmas and he loved it, very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is what it is…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …and that’s a good thing. If you already own a PS5 and want to play without taking up the TV, then this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    PS PORTAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it has been a great little system. Good graphics and nice size screen. Just wish we could download games to it and play it while being away from the Ps5 system.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the schedule I have it’s hard to play games at home, but thanks to this I can play in another room in the house or even when I am at a family event. overall I’m so happy I got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system good features not a bad deal good for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Device I love that it now supports Cloud Gaming as well which made this purchase much more sweeter. My Con that have is that the batter life kind of is awful. Seeing how this isn’t a device made with hardware in mind they could have at least gave it more powerful/Longer lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this amazing device with Great quality..!!! And super fun to entrain kids.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice if you have good enough wifi to stream the games... i have xfinity 1g an still stutters on single player games. Online games wouldnt bother.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Connects to my ps5 virtually anywhere. No lag or issues for me. Speakers are great. Havent hooked up headphones to it yet. Great for a gamer dad that has kids that want to watch thier shows.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to play with and play on the go and easy to set up

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 portal

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing device, not on drift, size is a perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Barely any lag. Can play my favorite games anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , I just wish it had a better connection with the system itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I rarely ever play the ps5 on the tv or and other monitor. I just wish you didn’t need WiFi to use the portal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system allows you to play your PlayStation 5 games without a PS5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal Remote Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will still need to have a PS5 account and subscribe. it connects to your Ps5 but my kid could not play Roblox on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cloud gaming is the new wave and this is the best for it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great accessory to have for your PS5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this thing is connected to good wifi , it works flawlessly. I wouldn't say it's for people who travel around alot as sometimes the wifi connection is so bad it's pretty much unplayable. I went to 1 friend's home and it worked great, went to a different friend's place and the connection wasn't good. So unless you're going to purchase a separate hotspot to carry around, connection will vary. If you just want something you can sit on the couch with in your home or lay in bed, i recommend it.

    I would recommend this to a friend