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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7040 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 7,040 reviews
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Great hand-held, bad connectivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics and feel of this remote player are unparalleled. Fantastic when everything is working properly, haptics, comfort, etc; But no matter what you do there will always be a level of input lag/stuttering. I have 1/GB Internet and a great wifi 6e router with the PS5 hardwired and still can't achieve flawless streaming. Sony needed to make this wifi 6 compatible or dialed in their remote playing app before launching this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not perfect, but great in its own right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not perfect, but it gets the job done. On good Internet, the picture quality is actually really good little to no lag, is actually a really great accessory for someone who doesn’t want to be in front of the TV all the time

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great portable device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming device use WiFi too play games directly from your ps5 with remote play if the kids are watching the tv pull up a chair and play your favorite ps5 game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming Experience with this i can say that oz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars playstation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Say best Xmas gift ever. To be able to connect to his playstation and play his video games without taking my living room tv and playstation is a great feature!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it. It’s tempting, but don’t.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep going back to it thinking it’s worth it…it’s not. Don’t buy it. In reality if you can have a 5G hotspot at any given time then buy it. Let’s be real though, no average day to day person has that option. They’re running off 2.4G WiFi and maybe an okay 5G connection. But overall, not worth it. PlayStation is trying to make it the “modern PSP” by having cloud gaming on it but you have to have their most expensive subscription to play the cloud games. Oh, and the cloud games are what they deem suitable to be on there for now. You can still connect to your PlayStation 5…if it’s in Rest Mode. If not or you forget to put it in rest mode, well, it’s cloud games or nothing. It won’t turn on your PlayStation from being “off”. So overall it’s more of one of those weird, odd, collectible gaming items to make fun of later on. Lastly: - Not an OLED screen or even LED - 1080p resolution IF you’re lucky - Usually always runs below 1080p when on a different WiFi or connection point that what the console itself is on. - Battery life sucks - Joysticks are the definition of sensitive to the touch…as in they feel loose and fragile. They are super sensitive to movement - Photo provided is it running at 1080p but don’t let it fool you. There is a ton of lag time. The resolution was only maxed out because the PlayStation was in the same room and the PlayStation and the portal were the only two items on the WiFi. (PS5 was on 5G and the portable was on 2.4G)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter for Christmas. She has not put it down since! I actually played it as well and like it! Great for the whole family!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play anywhere

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play this at work and when I visit my cousins house. I can remote play using my phone’s hot spot without any lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best add on to my ps5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent adaptation to my PS5. I love the new update where you dont need the PS5 to play it. I highly recommend the PS Portal

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portal Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool way to take PS5 mobile keeps the game going super sleek awesome screen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SONY FINALLY GOT IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony made a great update with these . The remote play works so well.if you wanna lay back and game it’s a great system accessory. Add the buds to add the extra touch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Play station portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this i just bought it yesterday for 215$ at the mission valley location i love the new up date beta i cloud streaming over alll great good battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a need bud definitely a cool thing to have if you’re busy not always home or if you want to play in bed, not a lot of lag or delay barley noticeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great REMOTE PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly what's listed nothing more, you will need a decent wifi connection both at home where your PS5 is and where you are with your portal. That aside, it works great, a great way to have your PS5 pretty much anywhere, highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Fast Quick and knowledgeable.. I have bought 2 from Best Buy..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen and hardware, the battery lasts for quite some time and an extremely high-quality 8" LCD screen. It's a full DualSense integration (haptics, mic, motion) which is very familiar sense you have to have a PS5 to use this device

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for Parents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what to expect when buying it and its limitations especially when it comes to Media, web browsing, no Bluetooth, (i wasn’t disappointed) i dont travel with it. Pretty much use when my kids on the TV or wife wants me to come to bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I really loved this device. Great buy for the family.frees up an TV in the household

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great idea, horrible execution.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome idea and fits my use case perfectly. Unfortunately, it just doesn't work well enough to recommend. Even when using gig-speed internet while wired to PS5 and sitting right next to the router, it has unplayable stutter. Sometimes, the lag is so bad that I can't even navigate the PS menu or play a game. Sometimes it doesn't even connect. So disappointing. I've heard that there may be variance in performance between units. Maybe I just got a bad one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It's almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice enjoying PS5 games from any area of my house. I didn't think I'd be a fan of this device, but I prefer gaming with the Portal more everyday. But I am disappointed that the Portal is limited to just WI-FI.

    I would recommend this to a friend