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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 7,069 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fortnite gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6 year old grandson loves being able to play fortnite away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I was hesitant but all bugs seem to have been fixed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal Fire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product couldnt get any better. It is wonderful love how you get the freedom to play any where.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, smooth game play, connects easily to all the PlayStations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming games has been great! Connecting to my pd5 is not great but its more of a wifi issue on my end.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea and the product looks great. As many others said, connectivity and lag are regular. You should just be able to connect to the internet and play smoothly. Mine is being returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT, THE PS PORTAL IN PERFECT, I WILL PLAY A LOT

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal is not very worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an all around good item but, when I’m around the house I’m getting constant network errors. All while I have good internet to support this, also it’s not the best if you don’t want to take it out. I would recommend the backbone it has the same features as the portal but you can also play Xbox, steam, or mobile games and to top it all off the backbone is much more affordable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and wireless performance, much better than running Chiaki on a Steam Deck. Worth it if you want to use your PS5 more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Lags at times but exactly what it’s advertised as

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for on the go gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it since it released with no problems. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still amazed at how well it works. It helps that I have 1 Gig internet at home and also have the PS5 connected directly to the router.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, make sure you already own a ps5 before you purchase. Its great for when you just want to play handheld mode. Beautiful screen and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product so far! The fact that it’s portable is amazing! My son loves this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device ... especially when the kids or girlfriend takes over the TV u can relax on the couch an play ..your portal to your ps5!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice hand held device my son loved it And plan on getting another one for my husband

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp screen and graphics. Feels natural in hands just like a ps5 controller, albiet a litlle wider, but not uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson' Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson and he was/is so excited. Thank you for your prompt delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Good connectivity with mediocre software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight input lag that is perfect for casual games. This is not a device for competitive play. I currently can’t play Alan Wake 2 due to touch input control issues. The “brightness” settings for the light bars and mute button are “on” or “off”. Hardware is great quality; software needs more time in the oven.

    No, I would not recommend this to a friend