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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 7,066 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect device for some.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect device for people that don't always gave access to their tv's. It works perfectly for uts intended purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our son for his birthday and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great no lag decent play time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game since the PSP. Great connectivity no lag. Just need to adjust the frame rate to 60 htz and it'll connect with ease everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ima give it a 5/5, because it’s cool, but you really don’t need it. I like to buy everything and judge it’s worth afterwards, you do not need this. I played it twice, just show my friends but I never used it in my real life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun companion to the PS5!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for about a week now and have been loving it! Fun when the TV has been taken over by someone else in the household.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love my ps portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfect for when i want to play my video games and not having to use the tv in case someone else wants to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation pulse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Actually two days before time. Love playing it over the whole house and outside also. So glad i ordered it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Cool handheld device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the PlayStation portal, I’m hardly home and this allows me to play wherever I go as long as I got an internet connection.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Its basically a second screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing i dont like about the device is that it does not  Support Bluetoot plus if you don’t have a strong wifi its usless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liken my son It is delighted, it works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my brother in law, he loves it! Its great for parents who find it hard to find the time to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it in 2025!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned my PlayStation Portal originally. It couldn’t hold a connection at all. However, several months later, I heard that ver. 4.0 made huge improvements on its stability. I re-purchased to try again, and it has been working magnificently! I’ve greatly enjoyed my Portal and use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great option for gaming parents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Just know the limitations of this device. Great for parents who want to game while the kids/family take up the tv.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 2 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hyped for this, but after using it for a while today the sticks are not responsive enough with what’s going on screen I tried playing call of duty an Fortnite due to the lag is virtually unplayable even story driven games you will have a hard time playing. I cannot recommend this item to anybody at this price point. The screen is not as good as OLED 1080 at 60 doesn’t look that good and it does not feel like 60 it should have been 1440 up to 120 with a OLED display, if you are in the market for one of these, I suggest you wait for a price cut or a sale it is not worth the $200 the lag on the display the input issues with what you’re doing on the sticks does not register properly on the screen and it just does not feel like overall good smooth fun experience I’m very disappointed because I wanted this thing for a while now but I cannot suggest this item to anyone instead, I suggest you to save your money and get something better maybe a steam deck OLED, or even a switch OLED at this point for remote play you’re better off buying yourself a PlayStation backbone and connecting it to your iPhone that is OLED and can do 120. This handheld is unacceptable and a waste of money .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far I like the ps portal it is a great accessory to the PlayStation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you got the good internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the idea. Great if you don't have a PS5 as well because the cloud has a bunch of PS5 games. Only downside is the benefit exists based on the network where your PS5 is. So if multiple people are on the wifi - you're going to have some quality frame drops. It uses remote play so try your phone and test your wifi first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Know what your buying But a good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to set up. Once done is a good syatem for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price,easy pick up process and very convenient

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but want Sony to at least open this open to allow steam remote play as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest game ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest game ever thank you a lot Best Buy really make me happy for the holidays

    I would recommend this to a friend