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Customer Ratings & Reviews

$374.59

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 7,052 reviews
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Will be returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and make of the handheld but plying games on it were terrible. Every game we tried to play was glitching no matter which wifi connection we were hooked up to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for what it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Great alternative if TV is not available but not a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi My Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good wifi. Get good steams. A fun addition tothe PS5 family of peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device for games. Easy to use and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Psportal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth if you have good internet connection if not will run kinda weird

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to game while the family watches their shows.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great little toy. You can take it everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Was skeptical at first but this thing is great very low lag. Nice work sony

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worked great at first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. But now it connects, disconnects, connects, disconnects, connects, disconnects, etc constantly. This happens about every 30-45 seconds. Nothing has changed in my household. Search online and you will see other people having similar issues. I did all the recommended troubleshooting but it is still happening. I have had the Portal less than 3 months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Dadstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for dads . I love it . Does have slight input delay so no competition COD

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Meets expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but periodically has issues staying connected to wifi (1gig)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great birthday gift! My son loved the PS Portal. Best buy is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Havent put it down yet!! Makes my traveling that much fun!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Psp review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it’s so compact i can take it anywhere

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Laggy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need really good WiFi for this to work smoothly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys this product. He can’t put the portal down.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Vending Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Convienent, allows me to play and use my playstation 5 in every room.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it had Bluetooth it would 5 stars..Still a great option for playing away home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Been playing god of war ragnarok with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld system I would recommend the purchase of this item. I purchased one when they first came out and this is my third purchase for my family again a great item I would always recommend this.

    I would recommend this to a friend