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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7048 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 7,048 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son going to love it thank bb!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PS Portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for an item that doesn’t connect properly. Had a difficult time connecting to PS5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes playing on my PS5 on the go! Fantastic device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Playstation Portal! Also this Best Buy provides an excellence customer service care! I will definitely come back!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Definite upgrade from the Nintendo Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play games through remote play on your ps5 or scroll through the 200+ games in the cloud streaming catalog ( requires a ps plus premium membership).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended PS5 accessory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution to sharing the tv with your spouse/family at home. Highly recommended if your PS5 is hooked up to a shared tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playatation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game system. Needs more games though through streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this device! Chiaki, Backbone, etc have nothing on this. Game streaming, even in beta, makes this a must have on the go. The Dualsense handles make this eaay to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product to play some more while am at work or while my gf is watching tv I can play my ps portal on the side and get my game on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool! It was a gift so I don’t use it but the person loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good system. Graphics everything is the same if you got good internet. It still works with ok internet but gets choppy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to play ans use . Love thst mirrors my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the backbone came out I was so excited but it didnt give me the experience that I was looking for. Today I can say with confidence that the portal does, controls and quality are great. As long as you’re aware of what is that you’re buying and getting with the portal it’s the best option for remote play, hands down.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sucks that its only remote.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great at home, but cuts out to many times when not in the same house. No matter how good the internet is. Also gets blurry alot because of the connection.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    PS portal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad for the price. really hard to connect unless u have a really good internet. even if u do its very laggy. looks cool and all but otherwise useless. we returned in a heartbeat. u can use it around the house only but not at all for travel.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent for its purpose

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The PlayStation portal market is a small and niche one. Not everyone needs one and its limiting for what it can do but you need to understand what it’s meant to do. Stream games when your tv is unavailable, plain and simple. Its a great accessory for those that fit in that category

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console functions adequately; however, it encounters certain technical issues when establishing remote connections..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play at my house at all times I recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Nice design, terrible execution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely built. Feels well constructed. Terrible connection despite strong wifi network and signal. The lag makes games unplayable. Returned mine

    No, I would not recommend this to a friend