Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 7,043 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept & device, however conntectivity needs work. Has major potential

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Husband

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband. It lags a little while trying to game but that is expected with any remote play device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stick Drift?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Basically the PS5 Controller with a Screen. Only concern is what do you do when stick drift ensues? Cant change the sticks like the Pro Controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but a major flaw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it supported online entertainment services such as youtube

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    HOlD ON TO THE DREAM !.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A neat Controller. Look's good . It has Hits & Misses. Remember it's a Wi-Fi Gig U need a good strong signal. On the go your choice. TV Screen got your eyes. look's so sweet. But you. Do need a PS5 Companion !. To set it off. Good Luck !.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to but update , like the Xbox rog ally and then it would be a great handheld.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but for games requiring the track pad its hard to manipulate.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bo good at all you can’t use without the PS5 so if you want to buy without have a pS5 don’t buy it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portal remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but only works on some games not all but overall its not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Very close to worthless

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controls, great display, easy to use software, but absolutely terrible streaming performance and quality. This product is HIGHLY dependent on having a fast and good connection to your Internet, both from the console itself and the Portal. If you can't plug an Ethernet cable into your PS5, you're guaranteed to have a bad time no matter how fast your internet is. I thought maybe it would be fine since this one is Sony's device and surely they'd make it work better than a phone with PSplay or their own streaming app, but nope. Any streaming sucks, even on excellent fast internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Bought for my son and he uses every day. He says graphics are better than the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Playstation portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing about it now it’s probably the PlayStation plus game catalog only downside you need to have a good Wi-Fi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable but should be able to access games without having to pair ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bo62024

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 blue collar worker in a middle bo6 free weekend event , don’t get it if you have bad WiFi at your crib home slice wont be the console it’s your prehistoric internet unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Would recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with my PS5. Works well even a few rooms above the internet modem. No problems with connectivity through the ps5 or streaming games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xmas gift

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Christmas guest for my son. He loved it on Christmas Day. He said, this was the best gift ever. I tried my best to get one on release date and what no luck, but best buy was the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, great for work if they don't block it, make sure your ps5 is hard wired. Sony's headphones are great but too expensive. old apple headphones do just fine. Really good way to push downloaded games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for traveling

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that they added option to work with hotel WiFi it’s a great choice if you don’t want to travel with your PS5, but experience may vary since it’s dependent on internet speeds on both ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment for a gamer who want to play often in brake time lol

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent, depends on preferences

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a very strong Internet connection to avoid lag.

    I would recommend this to a friend