Customer Ratings & Reviews

The Portal is amazing to play on it is a modern wonder. The only reason I give it 4 stars is the quality control on the analog sticks was not very good. It took 3 different units for me to get one that wasn’t defective.

Steady updates always seem to be adding functionality. Makes the future for this device very promising.

I bought this with the expectation of using the portal while away from my physical PS5. And it has performed very well in that aspect. I have no issues connecting. I love the feel of the portal in the hand. I have no regrets. Just what I thought.

If you are a dad and have a PS5. This is the best solution for you. The quality is quite amazing. Way better than a backbone.

Great optimized well for 95% of games just make sure you have a wired connection to your ps5 to really make sure things run smooth

I enjoyef the comfort of the welcomers as i walkd through the sliding doors. As i got to my item i was lookn for customer service helpd with any question i needed. Thx

shipping was great, got here the day after christmas rather than jan 8th. The portal kinda sucks tho it's super laggy since you're streaming the ps5 to the little thing. Works good if you aren't playing online.

I would love if this was able to connect to more wifi like the library or a starbucks or even my hotspot, but ive had no luck with either of those three. My home wifi works perfect with it though.

Looks good and connects with no problem. Work anywhere also with internet

Good Device screen is a little to small for my usage. I tried ps5 remote play with my tablet seems to be a better use case for my personal needs

Love my PlayStation portal very portable inconvenient

In my opinion this device is amazing id give it 5 stars but in my experience the device became useless from my bad internet.

[Employee of bestbuy] Easily able to game anywhere you want with little lag or latency as long as you have stable internet. Would recommend for anyone considering trying this out.

Beat video console, play any where and good quality

My son got this for his birthday and he loves it. The color and graphics are very clear.

Perfect companion for ps5, cloud streaming really sent it over the top for me. I love it, bought it open box and it was perfect, thanks again best buy!

Been purchasing PlayStation’s for 25 years and this is by far the best controller they have came out with thank you

Handheld ps5 does what it needs to do great product, sound could be louder

Portal does exactly what it advetises, ps5 gaming from anywhere in my home or out and about.

This device is horrible. I have yet to be able to use it more than 15 with out the connection dropping. If I could give it a zero, I would. I had high hopes. Doesn’t matter what type of connection is made it drips. Unplayable. I want my money back. How can they still sell this device. We need a class action lawsuit.