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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 7,043 reviews
  • Rated 3 out of 5 stars

    Not worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning because this wasn’t worth the value. If I were able to play the games in my library on the go then maybe, but only being able to play a selective amount of games isn’t worth the money that Sony is asking for

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Unless you’re an IT guru, playing this remotely is not going to happen. I didn’t know I needed to “port” anything for this to work and it won’t connect to my hotspot while I’m away so it never really worked for me. I did enjoy playing alone while my wife slept so I’m not on the tv keeping the house up but I got it with the anticipation to play away from home and that never happened. Not for me. Also hate it not being Bluetooth enabled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portable Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the PS5 controller is fire! The size is just right to hold for a long time to play games. I haven’t tested the range yet, but the reviews say that the range depends on your WiFi signal. The value is right. Didn’t have to wait too long to get mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish games had a way to differentiate settings for ps5 vs portal. Some games, you lower the quality and can play with easy (like Duty). Must have good internet for this thing to work well. If not, you're going to hate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ps5 device on the go!! With good internet. It also has cloud gaming!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for the niche

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a few weeks and have been innamoured with it. However, you do need a few things for it to be worth while. You do need dependable WIFI and also a reason to need a handheld version of your PS5 that hinges on you having WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP went off in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best psp ever invented Sony outdid themselves with this.. no lag issues war zone and gta are perfect to play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish It Work Consistently

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of it is great, but even if the internet I’m using at home or away is optimal, the device has a lot of buffering issues and sometimes just doesn’t work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically a controller. There are definitely cheaper options! But worth the $100 difference from its counterparts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it love how I can sit down downstairs and play my game. It do freeze a lil but it’s still great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Christmas Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a Christmas gift for my grandson. However, it arrived on time and the box it came in is in excellent condition. Excited to see him open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. At first connection would drop, but after a couple of times it was solid

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love it but it has problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a great Achilles heel is the wifi at all good you have to buy a rauter for games to be able to enjoy it as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband as a gift for father’s day and he loves it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Quality control issues have left me out to dry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal seemed like a good idea on paper: howver the delivery could have been much better. Since this is a streaming device, it solely relies on your Internet connection. This might not be a problem until there is an outage in your area that you cannot control. There is also the quality control issues. Unfortunately my unit left stick cannot move up or down and clicks when rotating. This seems to be a common issue, so if you are buying one, be sure to check the sticks! Sadly, best buy wont accept my return now so i must deal with Sony...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy curbside pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote player, even works off phone hotspot! I can play anywhere that has decent wifi. With slower wifi pretty bad graphics but still playable. Key is to have ps5 connected via lan vs wifi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good if you using it just at home but lags so much you have to be sitting next to the WiFi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable with good Internet connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazing when you have. Good consistent Internet. If you don't then just don't get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but only if you have really fast internet,if not it’s not worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation portal is a great buy and the representative answered all my questions and was very helpful and nice

    I would recommend this to a friend