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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 7,043 reviews
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gift he loved it he said ut was the best Father's day ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love this. Know he can play on the go or at the grandmas house. Great resolution.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest I feel like this device bugs out and disconnects way too much from the system. Don’t recommend especially with how expensive it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant getting the PS Portal but now is where I play the most. The black one just looks ao nice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was a Christmas gift for my grandson, I think he was able to get it going, but it cost extra for a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boring

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whackkkkkkkkkkkkkkkkk jakdhakdhwj jaiwbsoagxkwosbsjk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have ps plus subscription or a ps5 to stream to the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super cool, the brightness and the details of the screen it’s super neath… best Christmas gift for my son .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great option for home use if you have good internet. I use mine frequently so I can play downstairs whiteout interrupting my family. Would be nice if it was a standalone console, but it’s a step in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband uses this purchase everyday in the house when he doesn't want to play his PS5 on the TV. Warning this works if your PS5 is in rest mode before you leave the house. Great wherever you have strong wifi and great for multiplayer games.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very laggy and doesn’t get very good connection! Very cool concept just wasn’t a good fit for competitive gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice ive made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem palying outside with my phone connected to the ps portal. Great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product drom sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the handheld, but it did not dissapoint, i play games at night when everyone is sleeping, im able to jump to any game downloaded into my ps5, i love that, its perfect size and feel, would recomend to anyone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has sub par and didn’t work as per my expectations

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Im haply i got it but not on thr first day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy i got it, feel good on yohr hands this system for me i be work all day so ill got strong wifi at my job so im happy with that but aye its not for everybody but i kkow its for ppl that work a lot or dont have time to set around play with their console

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Buyer beware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with excellent, fast, stable Wi-Fi, you should be aware that constant stuttering, lag and disconnects are a likely prospect. People are resorting to disconnecting cables on their PS5 and changing settings (that should not need yo be changed) just to get it to work. Even after two software updates, the problems persist. Sony should have spent more time on perfecting the software/hardware before reasoning this to the public. Just know that YMMV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t great , there was a lag in the play. Tried multiple times but ended up returning it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing to hold and play. Ive put at least 20 hours into the device and have had a great time no issues. Ive played it 10 feet from the console and hundreds of miles away and not connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my son for Father’s Day and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Almost a great hanheld

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is enjoyable for indoor entertainment when sharing the television. It is also enjoyable when away from home with a reliable Wi-Fi connection.

    I would recommend this to a friend