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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 7,043 reviews
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Fits nicely between my hands, it isnt heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this , he Have 31 years old

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    SATISFACTION

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchased an open boxed model, and I was very satisfied with the condition and will purchase more open boxes in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A premium controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price for what this items brings. Is worth it . Just use a hotspot! I was originally looking to buy a new controller or a scuff controller . This beats by a long shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m actually enjoying my PS portal more than I expected I would. I’m enjoying it very much purchase. I would recommend this to somebody who likes to multitask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun using it but i dont know if it just me or what but i get i little dizzy while looking at the screen

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Audio Delay, connection issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote play works fine on an ipad, but on a portal the audiio is delayed by a sec behind picture, making it unusable for games. Connection issues plague this as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Help me out a smile on my son face for his tenth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves and enjoy his portal cairn keep him off it and that’s only because you guys had it in stock for me to purchase thanks a lot, Best Buy are the best guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to play all around the house, keep me al connected no cable needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Process was nice, easy, and smooth. I did in store pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Playstation Portal Looks Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black much better! It just looks sleeker and more premium.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the portal. Its very durable and love the handling.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    not what i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was told i would be able to use the portal like an actual hand held device. not a mirroring device. you Can NOT use the device and the PS5 at the same time. i was looking to get my younger son something to play on while my older kids play the PS5.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld psp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires you to already have a n account on the psp console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a situational system not for all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its situational not for me, would have been cool if it was a standalone system even if it cost 200$ more. I just dont think streaming games is ever going to be a good future for any video game enthusiast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime I just don’t feel like sitting in the living room playing video games. Maybe right before bed I can play tekken Mortal Kombat and have a enjoyable gaming experience.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get a steam deck. You can’t play this offline. Your PlayStation 5 console needs to be on. In order to play this. PlayStation made an update where your console has to be on to use this. It can’t be in rest mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I didn’t think this was practical, but thought about and seeing my son use it’s absolutely worth it if you have a ps5, biggest complaint is you have to use Sony’s wireless headset vs any Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mobile game system you can find i wluld recommend to get it in best buy whit the 12 months no intrest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend who just had a baby. Perfect for gaming Dads.

    I would recommend this to a friend