Customer Ratings & Reviews

I liked it I had to return it because of my economical situation but I will buy it again for sure

Big hassle to use, especially with more than one account. The conenction is horrible, even when sitting right by your PS5.

It works well but sometimes drops the connection and even when it works well, it is laggy.

I just got it to check it out and form a personal opinion. Truth is, it’s kind of underwhelming and doesn’t necessarily meet the “play on the go” want someone may have. Basically just a remote play controller. Still cool to have I guess.

The answer is YES.. You won’t regret it and you won’t refund it.. I promise..

No damage to the box and was ready to pick up in a timely matter. Best Buy answered all my questions when I had concerns with my product delivery date.

Works well as a streaming device at home. huge misses on not being able to connect to hotel wifi or bluetooth

Honestly I was expecting better. For $200 it’s not too bad however we are in 2025 and this much lag isn’t worth it to me. Remote play works when it wants to and the streaming is fine but it’s $140 a year for some mid selection

Purchased as a gift I'm hoping it works well will repost an update once I know

Save your money. 1gb hard wired internet speeds to the ps5. And ps portal connected to 5gz WiFi up to 800mb downloads and it still loses connection and lags an pixelates. Cant use as remote control only, has to be connected to wifi and have remote play connected. Good idea but doesn’t work well enough. Wish it would have an option to connect straight to the ps5 w/o internet or WiFi, almost like the Wii U and gamepad. Also wished i was able to use it as spare controller with out remote play or WiFi. Also it’s a streaming device but can’t stream YouTube from the ps5. And some setting can’t be adjust in remote play from the portal. This should be 99$ just for the quality build. This will end up being a flopped device unless Sony opens it up to everything the ps5 can do. And let us use it as just a controller without remote play or WiFi. Also it won’t connect to T-Mobile hotspot without setting up the WiFi manually by punching dns numbers .

Has been really fun to have when the TV is taken or when laying in bed/out of the house. Requires a good internet connection, but it’s worth it if you have what it requires.

This is so close to be good, however I feel like PlayStation didn't fully think this out. It only works with the PS5 counsel on, and even though I have strong WiFi going to both the counsel and the portal it is very glitchy and jumpy. I usually have to restart both devices a few times before I get a "good" connection and can play un-interrupted

This product could of been better, if I was able to connect any Bluetooth headphones to it

Not worth it. Fully understand it only works at home while using Bluetooth to connect similar to a controller but it rarely stays connected to my ps5 for long and the overall experience is just frustrating.

It takes some time adjusting settings on you ps5 and i think its a must to wire your ps5 to your router. But if tou do these things its a great piece of hardware

It was my boyfriend's Christmas gift, and he loved it!

I just have to ask myself why Sony made this product. It should have been a standalone product. The remote connection to the PS5 is simply not stable enough. I am on Xfinity 1gig internet and I can be sitting next to the router and it still has connection issues. Overall the product looks and is great…but I give the lower rating due to connectivity.

Absolutely love this handheld device. Last time I had a handheld device was the PSP.

My package came in sooner than I excepted and my daughter was happy with it.

The actual gaming functionality works well. Even with competitive online FPS games, it’s not as bad as you’d expect. Where the portal fails is everywhere else, without a brand new sony elite headset with PSlink, you can’t use a headset natively. It doesn’t come with any protective case. It doesn’t come with a USB-C cable or charger. Lastly, depending on where you’re playing and how you’re positioned, it gets tiresome to hold after a while.