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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 7,043 reviews
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay, just not really for me. I usually play competitive games so it didn’t work out the way I wanted it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was out of stock everywhere but checked the Best Buy website at 2am and was in stock. Ordered and it shipped to my house within 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to open this up on Christmas and see the kids reaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely convenient, my daughter plays while I watch tv

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not as portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to connect to hotspots right . Only seem to be working with tmobile

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great my son loved fast easy experience all the way to the pick up. Customer service was great and answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far. Definitely the best feeling handheld gaming device. I do get some stuttering, but other than that I do enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal for the win!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Currently at hospital waiting for my baby to he born and its amazing to be able to play this while shes popping out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take it anywhere you want. No lag when connected to strong wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and enjoyable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I use it all over my house with my ps5 being in the basement. No drops but i do have high speed internet. Easy set up

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Needs great wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has potential but you need perfect wifi. Still kinda laggs with good wifi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great, I can play pretty much anywhere with a good WiFi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great option when family is using the tv and you want to play games

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what I was expecting. Keeps disconnecting from the internet. When it is connected the games that my son plays lag. I bought it for his birthday and he doesn’t even play on it anymore.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Love it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great purchase for gaming from my PS5 at home! No issues with setup or connection in or out of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great open box product it’s brand new s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his Christmas gift great game quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my boyfriend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , I got it as a gift for my boyfriend an he loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but nothing groundbreaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice handheld but got bored fast they need more features on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take it with me every time we go away on vacation. I have my ps5 with me all the time. Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas and he loves it!

    I would recommend this to a friend