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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7042 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 7,042 reviews
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Sony just needs to do some better updates and add cloud gaming

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good concept

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device but you beed really good wifi connection bevause it lags a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aamazon is a Scalper shop Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon sells these at like $400 double what Best buys sells them for not even Gamestop sells them

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Great if you’re family trying to watch Tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay system the screen is good. But it’s just lacking something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Underwhelmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal price point is steep when the device is only as good as your internet connection. I was also disappointed that I could not play the device using different PS accounts (e.g. my kids can't play it using their accounts). Backbone is probably a better option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Smooth online purchase with easy pickup option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation Portal as it allows me to connect with my PS5 at home, as long as the Wifi signal is strong enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 from anywhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great extention of your Ps5. As long as you have a steady internet connection youre good to go!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    A let down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs really good connection. Only really enjoyable on casual or solo player games. Found myself not using it as much as I thought I would. If you want to use bluetooth you’ll need to buys playstations own headsets which is an L. Overall wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming device!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my nephew who loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced bad connection problems on multiple different WiFi connections, sometimes doesn’t turn my ps5 off after shutting down

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s the best thing and it was very fast shipping

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not connecting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product feels good and all but cannot get it to connect to ps5. Bought twice thinking it was a faulty the 1st time but the cant get the 2nd one to connect either. Made sure my ps5 was in remote play enabled and checked every possible way to connect but no luck. I understand there’s bugs that interfere but it should not be that difficult especially if its a device that was made for that specific device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok didnt have any issue just wasnt for me hand held are good but i just did not like how you need the ps5 on at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product by Sony, another great win after the PS5 success. I always play it at work and it connects seamlessly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best control for ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control ever. Is not a consol but if you have a strong internet signal you are set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for christmas and I cant wait to use it !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wifi dependent but awesome if you have a solid connection. NOT dependent on your internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. Sophisticated and elegant device like PlayStation do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item but the feeling of Control is very Different from the PS5 Controller

    I would recommend this to a friend