Customer Ratings & Reviews

I played this on vaction hundreds of miles away from my ps5. Just make sure you have decent wifi.

Nice idea, and the quality of the device is good, but it's basically the equivalency if the Wii U pad. It works best near the PS5, which needs to be on so might as well just play on the TV. If you play on the road, you need very strong wifi and the PS5 needs to be on. The only reason I can see using it is if you want to play the PS5 in a different room or while someone is watching TV.

The control is very good and the delivery time is very amazing

Pretty cool hand held, bigger than I expected but not heavy. Hopefully it expands functionality in the future.

Well, I will be returning item because it does not work on Wi-Fi that I do not already have at home. So the point of getting this device is so that I can travel with it and since I cannot use it on my hotspot or on other Wi-Fi, it makes this item pointless.

I really like what i got even though im in a bad spot i know i can make it better

Zero lag when playing on my phones hotspot at work compared to the slight lag of the backbone.

Magnificent customer service! Definitely will buy more product from Best Buy. Thank you for your service!

Overall it’s convenient for when I want to chill in the bed. It just glitches a lot

I purchased this for my sons and they love it. You need to have a PS5 for this to work.

PS5 with great home wifi is required! Slow to start up but responsive and fun once it gets going.

Awesome sony product. Kids loved it. Sets up very easy with existing PS5. Kids dont hog the TV anymore :)

Bought this for my son. Hes at boarding school and his playstation is home. He hoped he could use the portal to play away from home but that was not the case. Wont even connect to wifi. Wish i would've read the reviews before i purchased this 200$ brick.

Must have if you own a ps5. But make sure your wifi is good.

Haven’t been able to play because the connection sucks!

Limed item so much I purchased 2 of them 1 fir myself and another for my son!

Love it for when I’m in bed at night or if I want to sit in a different room

You need to have a ps5, this is a steaming device for the ps5.

I got the Playstation Portal to try and play my 1 player games while my wife watches TV. It was hard to stream TV service, the Portal, and the Playstation 5 on as well as our devices. The Portal would lose quality at times and have lag spikes. Maybe for leaving your house and playing games the Portal will be better. And i have 1GB of Verizon Fios so should have been enough, but i returned it.

Hope they come with updates it’s not the best but it works at home