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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7042 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 7,042 reviews
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depends alot on your internet but its so convinient not having to be tied to the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, very satisfactory product delivery and above all quality. Thank you Best buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well unless you have fiber internet, so much lagging

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my husband loves it specially when we go out of town

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just connect your controller instead

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bound to same WiFi as ps5, questionable load times, lagging and every issue I hoped to avoid or delineate from the PS remote play app. I wanted to love this but it over promises and under delivers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, have had it now a year and still cannot get it to connect to WiFi. Have not been able to actually use the device one single time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for me but my son has taken over using it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pointless. You have to have the PlayStation near by to use this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas preswnt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is going to love this, im so glad i one of the few to get this when it came on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had zero issues using it at home as well as my brothers house! Also works at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even with slow interent must plug your ps5 into ethernet port

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if you have the need for one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended need decent internet or it struggles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty cool, not too small but seems like just the right size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handle, is that the network delay is too serious, the partition wall is unstable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, use with Ethernet cable you will. Get the experience you prefer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO WORTH IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING DONT BELIEVE THE NEGATIVE COMMENTS!!!! THEY FROM XBOX FANS, THIS IS AWESOME

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bring back the PSP!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between latency issues, selective Bluetooth support, and the inability to stream content from services like Netflix, Hulu and YouTube due to DRM rules, the Portal just couldn’t deliver an enjoyable experience or one I’d feel comfortable recommending.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cery nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming is kinda seamless there might be lag here and there but overall its nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect to play your PS5 remotely while my kids are watching TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Dont waste you're money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics but the controller is sub par. I couldnt even control a character arond the map. To jerkey.

    No, I would not recommend this to a friend