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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7042 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 7,040 reviews
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design. This is a must have if you own a ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game bought it for a friend he enjoys it and loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like the concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this portal hopefully they add some good updates to it in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing since yge PSP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and makes me want one for myself lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this a lot. I can play my games and my wife can watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if sharing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the perfect solution my significant other’s housewives addiction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Connects flawlessly; even hot spot works fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a type of a person who loves hand held portable devies and i was exited for the ps portable the day finaly came i got my ps set it up and ready and with in 40min complete garbage 1-the screen is not oled 2- the input lag is horrible 3- sound quality is soo old basicly a cheap speakers. Basicly my Nintendo oled is way better and runs the games i want perfectly no issu sad to the ps portal didnt meat my standers and i alredy told my freinds about some of them knew that it was bad and most didnt they sure will not buy it when i told what it really was

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Use it every day! Controller feels like the real one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gadget if you are traveling and want to kills some time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and just what I need for the holidays. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy only thing Is there is a slight delay when playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need pick up option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is 5 stars but I don’t receive it due to ups access points

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if it can also be used outside of your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game kept on buffering and freezing up. Hoprfully they fix the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. When everyone is sold out, Best Buy comes through!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty cool

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a really cool idea. I’m not really a huge fan of streaming the games compared to like if you could just download straight into. Portal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be so much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice and smooth design but there are so many basic features that they could have easily included that wouldve made this a truly great device. $200 is sinply too much for a controller when a switch is only $300

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the time or money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Money grab trash piece of equipment there ar no actual functioning features other than being able to play your PS5 through this device and you’re PlayStation actually has to be on to use it that is just ridiculous so if I wanna play my game and I’m away I need somebody to be home to turn it on so the portal can connect. You can’t watch movies and the only headset compatible with it are the earbuds this is the biggest waste of 200$ ever I feel bad my wife bought it for my birthday she could’ve just saved money and we could’ve went and got steak sincerely, Mr.P.S.A ( Very upset consumer)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraudulent Curbside Pickup With No ID Verification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An item was fraudulently purchased through my compromised account and released at this Sherman Oaks Best Buy via curbside pickup. I did not authorize the purchase or pickup. After insisting on answers, I was told that for curbside pickup, ID may or may not be checked, per store policy. A high value item was handed to an unauthorized person with no proper verification. Very concerning security practices.

    No, I would not recommend this to a friend