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Customer Ratings & Reviews

$374.56

Customer reviews

Rating 4.5 out of 5 stars with 7038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,038 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    RUN don’t walk away from this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. High speed internet and the connection is terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy save ur time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nothing they make them out to be my kids both got one for Christmas and can’t even play them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot play Fortnite unless you are connected to your console, which defeats the purpose of having a handheld/remote player to free up the tv. Also, there is no search option for the games that actually are available to stream; you have to browse through the whole list.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Iternet based and normally it cannot be fast enough or glitches. We have wifi 7 and 5 gig internet with fiber, and it was junk even in home.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it wouod be like the psvita but you can only play it at home kn wifi

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good for my son. He was not so happy with this product!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its slick a waste of money man. Barely connects even if you have A1 network. Its a bit laggy too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Santa was tardy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took too long to receive it Christmas came and went and my kids did not get it from Santa they were not happy about Santa/BB late delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what i expected snd the latency makes the game unplayable and not enjoyable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible idea

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity sucks. I def won’t recommend and it’s not really remote.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    WiFi connection issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It constantly connect and disconnect to WiFi, I have other devices without any connection issues in my home network. The PS5 also connect perfectly to WiFi, the only device with this problem is the Portal. I restarted the router and nothing. I will return it tomorrow. I do not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty pointless unless you want to play small arcade type games or story modes game. Not good for multiplayer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Booty Tastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 accesory is HOT GARBAGE! Even standing rihht next to your router tour gaming experience will still have lag. Forget playing shooters online like COD. Salute to Sony for stealing $199 from me by selling a mini screen with a controller on it. My Internet is 1026 mbps and still get lag and my console is hard wired. SAVE YOUR $$$

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unplayable from Anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the portal to use while I’m away from home. Tried to use it while at a hotel and was completely unplayable. Tried again when I was home and it was still borderline unplayable in the next room over. Returned it days later

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ain’t good just get a switch or steam deck, the connection isn’t good at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great accessory if the connection was good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. It still took over my tv so what’s the actual point

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Choppy and overrated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great internet, and i ended up returning the portal. Buyer beware. If you like playing choppy games, go ahead and buy it. I would test the experience with the ps remote play app on your phone before being tricked into buying what is essentially a 200 dollar paper weight (it does feel njce and is super comfortable at least)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Straight trash and waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money is a cool idea, but it doesn't do its job it lags and disconnects all the time no matter how excellent your WiFi is I honestly regret buying it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too many cons not enough pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had its pros and its cons. But enough cons where I’m about to go return this.

    No, I would not recommend this to a friend